Brand Identity Planning Model
Brand Identity Model (Building Strong Brands, 1996)
David A. Aaker · University of California, Berkeley (Haas School of Business)
Purpose & Claim
Why Aaker Built the Model
Aaker developed the Brand Identity Planning Model for three reasons.
To give brands a clear identity of their own. For Aaker, a company's brand is "the primary source of its competitive advantage and a valuable strategic asset". Yet, as he said when his book Building Strong Brands came out in 1996, the brand message to customers is too often "weak, confused, irrelevant or, worst of all, indistinguishable from competitor offerings" (Kell, 1996, para. 3). Every brand needs "a distinct, clear image" that is relevant to customers and sets it apart from its competitors (Kell, 1996, para. 4). The key step is to build a broad brand identity. It treats the brand as more than a bundle of features that rivals can copy or outdo (Kell, 1996, para. 5).
To let a brand stand for more than one thing. Aaker recalls that advertising agencies called the shots when he developed the model. Many of them defined a brand by one short phrase, one thought, and built a campaign around it. Other agencies used fill-in-the-box models, in which every brand got the same kinds of ideas (Meyerson, 2019a, para. 3). Aaker thought both approaches were wrong. A brand, he says, must be allowed to stand for more than one thing, perhaps six or twelve. He also disliked the box models. They had eight boxes, and every box had to be filled, even where it did not fit the brand. This drove him crazy (Meyerson, 2019a, para. 3). In a 2012 blog post, Aaker names the agency models with their single thought as one motivation for his model (Aaker, 2012, principle 1). He calls the box models too confining (Aaker, 2012, principle 2).
To look beyond the product. According to a 1996 report on the book, Aaker asks companies to see their brand "not just as a product or service, but as an organization, a person and a symbol" (Kell, 1996, para. 5). The ideas people link with the organisation behind a brand are harder for competitors to imitate than product attributes, and people take to them more warmly (Kell, 1996, para. 6). A personality gives a brand more interest and helps people remember it. A strong symbol makes it easier to recognise and recall (Kell, 1996, paras. 8, 10).
The Model
From Analysis to Identity to Implementation
Structural Logic
Three Stages Around One Identity
The model rests on one idea. Aaker defines brand identity as "a unique set of brand associations that the brand strategist aspires to create or maintain", in short, what the brand should stand for (Aaker, 1996, p. 68, as cited in da Silveira et al., 2013, p. 29). Associations are the ideas that should come to mind when people see or hear of the brand (Aaker, 2011, point 3). A brand can stand for several of them, maybe six, ten or twelve, and some are more central than others (Meyerson, 2019a, para. 6). Aaker calls these ideas identity elements (Aaker, 2012, principle 1). The figure turns the idea into a plan in three stages, read from top to bottom. First comes an analysis, then the identity system, and last its implementation. The identity system in the middle takes up three of the five points below (Meyerson, 2019b, figure):
- Analysis first: the plan starts with a strategic brand analysis in three parts. The customer analysis looks at trends, motivation, unmet needs and segmentation, the division of customers into groups. The competitor analysis looks at rivals' brand image and identity, their strengths and strategies, and their weak spots. The self-analysis looks at the brand's existing image and its heritage, that is, its history. It also looks at the brand's strengths and capabilities and at the values of the organisation (Meyerson, 2019b, figure).
- One identity with a core: the identity elements are split into a core identity and an extended identity. The core is "the timeless essence of a brand" (Aaker, 1996, p. 85, as cited in Urde, 2013, p. 746). It holds what is most central to the brand and stays the same over time (Meyerson, 2019b, "Putting the Brand Vision Model All Together" section). The extended identity holds the other elements and adds detail (Kell, 1996, para. 11).
- Four perspectives as a search grid: the strategist looks at the brand from four perspectives, as a product, an organisation, a person with human traits and a symbol. Under them sit twelve categories, each a kind of idea the brand might stand for. They are meant to make sure that the strategist looks at the brand from every angle. But no category is required. Aaker encourages strategists to go through the categories, but only where they make sense for the brand (Meyerson, 2019b, "Brand Vision Perspectives and Elements" section). In the figure, lines from all four perspectives lead into the identity (Meyerson, 2019b, figure).
- From identity to relationship: the identity leads to a value proposition. In the figure, it consists of benefits for the customer, which can be functional, emotional or self-expressive (Meyerson, 2019b, figure). In a later blog post, Aaker explains two of these kinds. An emotional benefit makes the buyer or user feel something. A self-expressive benefit lets a person show who he or she is through the brand (Aaker, 2014b, "Emotional Benefits" and "Self-Expressive Benefits" sections). The identity also leads to credibility, which means how far people believe in and trust a brand. The figure adds only a note about supporting other brands. Value proposition and credibility both lead to the brand–customer relationship. A third line runs straight there from the bottom of the identity box. It starts below the category Brand–Customer Relationships (Meyerson, 2019b, figure).
- Position last: only then does implementation begin, with the brand position. Aaker defines it as the part of the identity and value proposition that is "actively communicated" to the target audience and shows an edge over rival brands (Aaker, 1996, p. 176, as cited in Urde, 2013, p. 746). Execution and tracking follow (Meyerson, 2019b, figure).
The model was first presented in Building Strong Brands (1996) and refined four years later in Brand Leadership (Aaker, 2012, para. 1). The 1996 model has no brand essence, a single thought that sums up the brand and that later versions place at the centre. Aaker recalls that he left it out because he did not want the brand reduced to a short phrase. He added it later because it helps in most cases (Meyerson, 2019a, "Brand Essence" section).
Elements
Four Perspectives, Twelve Categories and the Core
Definitions follow Meyerson (2019a, 2019b), who presents the model under its later name, Brand Vision Model, and draws on Building Strong Brands (1996) and Aaker on Branding (2014). Quotes from Aaker's books are marked "as cited in". The guiding questions in the cards are put in the Atlas's own words after Meyerson, and the examples are his unless another source is named. Meyerson does not say which of his examples come from Aaker.
Identity Structure
01
Core Identity
The central, lasting part of the identity, its essence (Aaker, 1996, p. 85, as cited in Urde, 2013, p. 746). It usually holds the two to five elements that matter most for making the brand relevant and setting it apart (Meyerson, 2019a, "Core and Extended Vision Elements" section; Aaker, 2012, principle 3). Core elements stay the same over time and across markets and products. They sit at the heart of what the brand means and matter for its success (Meyerson, 2019b, "Putting the Brand Vision Model All Together" section). Tőkés, citing a 2002 edition of the book, adds that the core points to the soul of the brand and to its core values and beliefs. It also points to the mission of the people who created the brand and to the competences that make it credible (Aaker, 2002, p. 87, as cited in Tőkés, 2020, p. 27).
Saturn: Saturn's core identity is an outstanding car from a company that sees its customer as a friend to be respected (Kell, 1996, para. 11). Meyerson lists examples from Building Strong Brands in a table. There, the two core elements are quality, meaning a world-class car, and relationship, meaning respect for customers and friendship with them (Meyerson, 2019a, "Core and Extended Vision Elements" section).02
Extended Identity
All other elements of the identity. In Aaker's words, the extended identity "fills in the picture" with details that help show what the brand should stand for (Kell, 1996, para. 11). Its elements give the identity texture and make it complete (Aaker, 1996, as cited in Meyerson, 2019b, "Putting the Brand Vision Model All Together" section). They may be less important than the core or do less to set the brand apart. Over time, an extended element may become core, and the other way round (Meyerson, 2019a, "Core and Extended Vision Elements" section).
Saturn: in Building Strong Brands, the extended identity includes committed employees and loyal users. It also covers a friendly, down-to-earth and reliable personality and, as product scope, the U.S. subcompact, a class of small cars. Further elements are a no-pressure retail experience with no haggling over prices, the slogan, and the Spring Hill plant as a symbol of Saturn's U.S. workforce (Meyerson, 2019a, "Core and Extended Vision Elements" section).
Brand as Product: The Offer
03
Product Scope
The products the brand is linked with. The scope can be broad, such as automobiles, or narrow, such as sports cars. Niche brands may have a very narrow scope. A scope that is too narrow can hold a brand back. Meyerson's example is Nike, which would be limited if it were still only a shoe brand. Growing brands often push the scope wider. Sometimes they do this through brand extension, which puts the brand on new kinds of products, or through licensing, which lets other firms use the brand name (Meyerson, 2019b, "Product Scope" section).
Which products is the brand linked with?
Saturn, McDonald's, Nike: Saturn's scope is the U.S. subcompact. McDonald's is linked with fast food, hamburgers and children's entertainment, and Nike with sports clothing and gear, beyond shoes (Meyerson, 2019b, "Product Scope" section).04
Product Attributes
The features of the brand's products and the benefits they bring. These benefits can be functional or emotional. Perhaps the product does something better than its rivals, or something other products do not do at all (Meyerson, 2019b, "Product Attributes" section).
What do the brand's products offer, in features or benefits?
Norelco, Virgin, Tesla: Norelco's razors give the closest shave with their lift-and-cut system. Virgin offers business-class passengers a free limousine service. Tesla's cars are all electric (Meyerson, 2019b, "Product Attributes" section).05
Quality/Value
Whether the products are known as premium or as affordable. Aaker believes that quality shapes competition in many industries. In some "competitive arenas", the product with the highest quality wins. In others, a brand only needs a basic quality level to compete at all. Some brands, such as Walmart, build their identity on low prices and value for money (Meyerson, 2019b, "Quality/Value" section).
Is the brand known for premium quality, for value, or for something in between?
Lexus, Mont Blanc, Chipotle: Meyerson sets brands from different points of the spectrum side by side, such as Lexus and Toyota, Mont Blanc and Bic pens, or Chipotle and Taco Bell (Meyerson, 2019b, "Quality/Value" section).
Brand as Product: Use, Users and Origin
06
Uses
The use or occasion the brand is linked with. "Owning" a specific use, so that people think of the brand for it, can work very well for positioning, even if it is not the only use. But a brand tied too tightly to one occasion may struggle to win customers for any other (Meyerson, 2019b, "Uses" section).
What is the brand used for, and in which situations?
Gatorade, Starbucks, Q-tips: Athletes reach for Gatorade to get more out of their performance. Starbucks serves as a meeting spot or workplace for many people, besides selling coffee and food. Q-tips stand for cleaning ears, though people use them for much else (Meyerson, 2019b, "Uses" section).07
Users
The type of people the brand is linked with. They can be described by facts such as age or income (demographics), by attitudes and lifestyle (psychographics), or both (Meyerson, 2019b, "Users" section). In a later blog post, Aaker speaks of user imagery, the picture of the typical user, including what that person values and how he or she lives (Aaker, 2012, principle 2). In his book Aaker on Branding (2014), he notes that tying a brand to a user type can also hint at a value proposition and a personality (as cited in Meyerson, 2019b, "Users" section).
Who is the brand for, and what kind of people go with it?
REI, Gerber, Friskies: REI aims at outdoor fans, Gerber at babies and Friskies at lively cats (Meyerson, 2019b, "Users" section).08
Country of Origin
The brand's link to a country or region. Some places stand for luxury, precision or innovation. A brand from one of them can borrow that image by saying where it comes from (Meyerson, 2019b, "Country of Origin" section).
Where does the brand come from?
Apple, Rolex, Guinness: Apple products carry the line "Designed in California". Rolex watches are Swiss, and Guinness is Irish (Meyerson, 2019b, "Country of Origin" section).
Brand as Organization
09
Organization Attributes
Here the brand is seen as an organisation: the people, culture, values and programs behind it, not its product features. These traits last longer than product features, and rivals find them harder to copy (Meyerson, 2019b, "Organization Attributes" section). The figure names innovation, concern for consumers and trustworthiness as examples (Meyerson, 2019b, figure). Aaker points out that a product is much easier to copy than an organisation with its own values, people and programs (Kell, 1996, para. 7).
Saturn, 3M: Meyerson names Saturn's aim of a world-class economy car and 3M's name for innovation. Further examples are customer focus, concern for the environment and a commitment to technology (Meyerson, 2019b, "Organization Attributes" section).10
Local vs. Global
Aaker describes this as a basic choice of identity: be a global brand, or connect with the local market (Aaker, 1996, as cited in Meyerson, 2019b, "Local vs. Global" section). A global brand, or one seen as global, brings size and prestige. But it may struggle to feel relevant to local customers. A local brand can cast itself as the local favourite, yet it lacks the credibility of a brand known and praised worldwide (Meyerson, 2019b, "Local vs. Global" section).
Lone Star, Peregrine Espresso: Meyerson pairs local brands with global ones. Lone Star beer from Texas stands against Budweiser, and Peregrine Espresso from Washington, D.C., against Starbucks (Meyerson, 2019b, "Local vs. Global" section).
Brand as Person
11
Personality
A brand can show a personality through its look, its voice, its advertising and more. Consumers who feel that this personality fits them may use the brand to express who they are or what they value, for example by buying its products (Meyerson, 2019b, "Personality" section). For Aaker, a personality adds interest and helps people remember a brand, and "a brand without a personality, not unlike a person, lacks friends and may be easily overlooked" (Kell, 1996, paras. 8–9). The figure's examples are genuine, energetic and rugged, that is, tough (Meyerson, 2019b, figure).
Which human traits does the brand have?
Harley-Davidson: Aaker's example is the Harley-Davidson rider, who may feel manlier and free of the limits of a confining job and the lifestyle it brings (Kell, 1996, para. 8). Meyerson describes the brand as macho, America-loving and freedom-seeking (Meyerson, 2019b, "Personality" section).12
Brand–Customer Relationships
This category is closely related to personality. A brand can take on the role of a person in a real-life relationship, such as a close friend, a family member or a business associate (Meyerson, 2019b, "Customer/Brand Relationships" section). The figure names friend and adviser as examples. Below this category, a line runs from the identity box straight down to the brand–customer relationship (Meyerson, 2019b, figure).
What kind of relationship between two people does the brand want to copy?
Campbell's, REI, Lyft: Campbell's Soup plays the old-fashioned mother: down to earth, honest, always there. REI plays an outdoor companion. Lyft plays a cool friend who is easygoing, a bit quirky and glad to help (Meyerson, 2019b, "Customer/Brand Relationships" section).
Brand as Symbol
13
Visual Imagery and Metaphors
A symbol is more than a logo. It covers anything that shows the brand visually, such as a character, a recognisable package, a building or a product design. People linked to the brand count too. They range from famous founders to celebrity endorsers, stars who recommend the brand in public (Meyerson, 2019b, "Visual Image and Metaphors" section). For Aaker, a strong symbol can hold an identity together, give it structure and make it easier to recognise and recall (Kell, 1996, para. 10). Aaker adds that a symbol gains meaning when it works as a metaphor, so that the symbol or one of its traits stands for a functional, emotional or self-expressive benefit (Aaker, 1996, as cited in Meyerson, 2019b, "Visual Image and Metaphors" section).
Prudential, Allstate, Pillsbury: In Aaker's own examples, the Prudential rock stands for strength, Allstate's "Good Hands" logo for dependable, caring service, the Energizer Bunny for a battery that lasts and the Pillsbury Doughboy's soft tummy for freshness (Aaker, 1996, as cited in Meyerson, 2019b, "Visual Image and Metaphors" section).14
Brand Heritage
Heritage is the brand's history. Part of what a brand means can lie there. Meyerson calls heritage "a sometimes-powerful blend of backstory and nostalgia". A respected university or an American classic such as Coca-Cola, McDonald's or Disney can make its history one element of its identity (Meyerson, 2019b, "Brand Heritage" section). Brand heritage also appears in the self-analysis at the start of the plan (Meyerson, 2019b, figure).
What story does the brand's past tell?
Starbucks, Amtrak, U.S. Marines: Starbucks points back to its first coffeehouse at Seattle's Pike Place Market. Amtrak says there is something magic about a train. The U.S. Marines use the slogan "The few, the proud, the Marines" (Meyerson, 2019b, "Brand Heritage" section).
What the Identity Offers
15
Value Proposition
In the figure, the identity leads to a value proposition made up of functional, emotional and self-expressive benefits (Meyerson, 2019b, figure). The sources available on the 1996 model name this box but do not define it. Da Silveira and colleagues read self-expressive benefits as the way consumers express their own identity (da Silveira et al., 2013, p. 29). Aaker defines two of the benefit types in a later blog post. An emotional benefit makes the buyer or user feel something while buying or using. A self-expressive benefit gives a person a way to express who he or she is (Aaker, 2014b, "Emotional Benefits" and "Self-Expressive Benefits" sections). He advises moving beyond functional benefits. Customers may not believe in a functional advantage, and a point of difference that rests on function can be copied quickly by competitors. He suggests self-expressive, social and emotional benefits as the basis of the value proposition (Aaker, 2014b, paras. 3–4). Social benefits are not part of the 1996 figure.
Volvo, Zara, Apple: Driving a Volvo can make a person feel safe, an emotional benefit. Shopping at Zara can make someone feel cool, and using Apple products can make someone feel creative. Both are self-expressive benefits (Aaker, 2014b, "Emotional Benefits" and "Self-Expressive Benefits" sections).16
Credibility
The figure places credibility next to the value proposition, with a note about supporting other brands. Like the value proposition, it leads to the brand–customer relationship (Meyerson, 2019b, figure). The available sources do not define this box, and they read credibility in different ways. The note in the figure points to the role a brand can play for other brands. In 1996, Aaker stressed that brands do not exist alone but relate to other brands in a system (Kell, 1996, para. 12). Konecnik and Go, who work with a later version of the model, describe an identity that gives credibility by endorsing the brand, that is, by vouching for it (Konecnik & Go, 2008, p. 179). Tőkés, who works with a 2002 edition of the book and the later version, links credibility to the brand's competences (Tőkés, 2020, pp. 27, 30).
Zappos.com: In a later blog post, Aaker describes a different kind of credibility. The organisation behind a brand can show that it is able and willing to keep its promise, as in the visible commitment of Zappos.com to "Wow! Service" (Aaker, 2011, point 5). This makes the brand's own offer credible. It has nothing to do with supporting other brands.
Application
From Research to Position and Common Mistakes
According to Meyerson, Aaker suggests that work begins with research, the "strategic brand analysis". It looks at customers, competitors and the brand or organisation as it is today. From the findings, strategists collect possible identity elements and check each of the twelve categories. Workshops or further research can help them choose the most important elements and place each one in the core or the extended identity. The chosen elements should hang together and make the brand's meaning easy to see (Meyerson, 2019b, "Putting the Brand Vision Model All Together" section).
The finished identity works like a map that shows what the brand means. Strategists can use it to develop a brand position or a value proposition, and to shape a brand experience that stays consistent (Meyerson, 2019b, "Putting the Brand Vision Model All Together" section). The implementation system in the figure spells this out. The brand position is part of the identity and value proposition. It is aimed at a target audience, should be actively communicated and gives the brand an advantage over competitors. Execution covers generating alternatives, symbols and metaphors, and testing. Tracking comes last (Meyerson, 2019b, figure).
Ferreiro-Rosende and colleagues applied Aaker's model to Picasso museums in Spain. They interviewed the curators or heads of communication of all Spanish Picasso museums except the one in Málaga, which did not take part. The interviews asked how each museum shows its identity through the four perspectives (Ferreiro-Rosende et al., 2023, pp. 160, 162). Picasso himself is a human brand, that is, a person who is also a brand. He belongs to the brand as person and is present in all other perspectives as part of the core identity (Ferreiro-Rosende et al., 2023, p. 164). Some museums use the painter's signature as their logo (Ferreiro-Rosende et al., 2023, p. 165). On the choice between local and global, the museums with larger collections think more globally, the smaller ones more locally (Ferreiro-Rosende et al., 2023, p. 166).
Konecnik and Go applied a later version of the planning model to Slovenia as a tourism destination. They call it the brand leadership model of Aaker and Joachimsthaler. They kept its three stages. First comes a strategic analysis of tourists, competitors and the destination itself, then an identity system with the four perspectives, and last the implementation (Konecnik & Go, 2008, pp. 179–182). Representatives of seven Slovenian organisations saw Austria as the main competitor. Their answers suggest a possible core identity: a varied and safe tourism experience in a small area (Konecnik & Go, 2008, pp. 183–185).
Common Mistakes
Aaker's own words point to three stumbling blocks (Aaker, 2012; Kell, 1996; Meyerson, 2019a, 2019b):
- Fixing on product attributes: in his book Aaker on Branding (2014), Aaker warns that product attributes often take up all the attention in identity work, so that other perspectives that could add value and distinctiveness are left out (as cited in Meyerson, 2019b, "Product Attributes" section).
- Filling every box: the twelve categories are not boxes to fill. Aaker built his model in reaction to models with eight boxes, where every one had to be filled (Meyerson, 2019a, para. 3). He writes that his model "does not pre-specify dimensions that all brands in all contexts must contain". By dimensions he means kinds of content, such as personality, symbols or emotional benefits. Nor does the model give all dimensions equal weight, even minor ones or ones that make no sense for the brand (Aaker, 2012, principle 2).
- Working at cross-purposes: this warning concerns systems of brands and subbrands, the brands that sit under a main brand. Aaker asks strategists to think in such systems rather than manage single brands. He warns that the brands in one system must not work against each other. In his view, inconsistency or "cross-purposes" inside a company's branding system can do real damage (Kell, 1996, paras. 12, 14).
Takeaway
Key Contributions and Limitations
Key Contributions
- More than a product: Aaker asked companies to see their brand also as an organisation, a person and a symbol (Kell, 1996, para. 5). The four perspectives and twelve categories work as a search grid, so that the brand gets looked at from every angle (Meyerson, 2019b, "Brand Vision Perspectives and Elements" section).
- Many ideas, ranked: the identity holds several elements instead of one phrase (Meyerson, 2019a, para. 6). It sets a lasting core identity apart from an extended identity that adds detail (Kell, 1996, para. 11). No category is required (Meyerson, 2019a, para. 6).
- The organisation as a source of difference: the people, values and programs behind a brand are harder to copy than its products (Kell, 1996, paras. 6–7). This makes the company itself part of the brand identity.
- The brand as a person: for the brand as person, the model offers two categories. Personality gives the brand human traits. Brand–customer relationships give it a role in a relationship with the customer, such as friend or adviser (Meyerson, 2019b, figure). For Aaker, a brand without a personality risks being overlooked, like a person with few friends (Kell, 1996, para. 9).
- Value beyond function: the value proposition includes emotional and self-expressive benefits (Meyerson, 2019b, figure). Da Silveira and colleagues see the self-expressive benefits as the place where consumers' own identity enters Aaker's system (da Silveira et al., 2013, p. 29). Next to the value proposition, credibility shows that a brand can also support other brands (Meyerson, 2019b, figure).
- Analysis first, position last: the plan starts with an analysis of customers, competitors and the brand itself. Only then is the identity set. The position is the part of the identity and value proposition that is actively communicated (Meyerson, 2019b, figure; Aaker, 1996, p. 176, as cited in Urde, 2013, p. 746).
Limitations
- No element for purpose or mission: the value proposition states what the brand offers its customers (Meyerson, 2019b, figure). But the model has no element for the brand's purpose or mission. This would be what the brand wants to achieve beyond these benefits, for example for society or for the business. Unlike Neumeier's Brand Commitment Matrix, Aaker's model does not require purpose and values (Meyerson, 2019a, para. 6). Mission and vision appear only indirectly, if at all. Tőkés writes that the core identity points, among other things, to the creators' mission (Tőkés, 2020, p. 27). Her comparison table places vision and mission under the brand as organisation (Tőkés, 2020, p. 30).
- No element for community: target customers appear twice in the figure. The customer analysis divides them into segments, and the brand position names a target audience (Meyerson, 2019b, figure). Inside the identity, the category Users describes the type of people linked with the brand, and it is optional (Meyerson, 2019b, "Users" section). Self-expressive benefits cover how customers can show who they are through the brand (Meyerson, 2019b, figure). But no element covers a community that customers should feel part of. Social benefits, which link customers with other people, are missing from the 1996 figure. Aaker describes them in a later blog post, with Sephora's Beauty Talk community as an example (Aaker, 2014b, "Social Benefits" section).
- No category for key touchpoints: touchpoints are the places where people come into contact with the brand. None of the twelve categories covers the few touchpoints through which the brand should become known, and the figure does not name them (Meyerson, 2019b, figure). Still, a touchpoint can become an element. Aaker's Saturn identity, for example, includes the retail experience, described as pressure-free, informative and friendly, with no haggling over price (Meyerson, 2019a, "Core and Extended Vision Elements" section). For museums devoted to a single artist, Ferreiro-Rosende and colleagues found that the model leaves out aspects that can change a museum's identity. They added a digital dimension to the four perspectives. In it, the website and social media are part of the museum's identity at a structural level (Ferreiro-Rosende et al., 2023, pp. 166–168).
- Too general for corporate brands: Urde calls the model a useful overview in theory. But he finds it too general to work well as a management tool for corporate brands, the brands of whole companies (Urde, 2013, p. 746).
- Identity set by management: da Silveira and colleagues take up Aaker's definition of identity as associations that the brand strategist wants to create or maintain. For them, this definition shows a view in which identity comes from brand management alone, so that managers set it on their own. They argue instead that managers and others, such as consumers, shape identity together, with input that flows both ways (da Silveira et al., 2013, pp. 29, 35). Their criticism concerns the definition. In Aaker's system, they see consumers' input in the self-expressive benefits (da Silveira et al., 2013, p. 29). Beyond this, customers enter the planning model through the customer analysis, as a source of information, not as co-authors of the identity (Meyerson, 2019b, figure).
Boundaries – Relation to Neighbouring Models
How the Model Relates to Other Models
- Brand Vision Model: this is Aaker's own later version. In his book Aaker on Branding (2014), he renamed the concept. The identity model became the brand vision model. For him, the word vision fits better because the concept is strategic and describes what the brand should stand for. The word identity, he says, too often causes confusion, because some take it to mean the graphic design around the brand (Aaker, 2014a, p. 20). The later version also has a brand essence at its centre (Meyerson, 2019a, "Brand Essence" section).
- Kapferer's Brand Identity Prism: Meyerson sets Aaker's model apart from the prism. The prism requires a brand personality, while Aaker's model does not prescribe any particular kind of idea (Meyerson, 2019a, para. 6).
- Neumeier's Brand Commitment Matrix and agency models: the matrix requires purpose and values, and many agency models require a set number of positioning pillars, the main ideas a brand is built on. Aaker's model leaves open how many ideas to include and what kinds (Meyerson, 2019a, para. 6).
References
- Aaker, D. (2011, March 5). David Aaker's 10 Ways to Excel at Building a Brand [Blog post]. Prophet. Retrieved October 6, 2026, from https://prophet.com/2011/03/5-aakers-top-ten-brand-precepts/
- Aaker, D. (2012, February 29). 6 Reasons Your Brand Needs a Brand Identity Model [Blog post]. Prophet. Retrieved October 6, 2026, from https://prophet.com/2012/02/77-building-brands-six-principles-behind-the-bi-model/
- Aaker, D. (2014a, October). The First Step in Building a Brand. Marketing News, 48(10), 20–21.
- Aaker, D. (2014b, October 1). Move from Functional to Self-Expressive Benefits [Blog post]. Prophet. Retrieved October 6, 2026, from https://prophet.com/2014/10/213-from-functional-to-self-expressive-social-and-emotional-benefits/
- da Silveira, C., Lages, C., & Simões, C. (2013). Reconceptualizing Brand Identity in a Dynamic Environment. Journal of Business Research, 66(1), 28–36. https://doi.org/10.1016/j.jbusres.2011.07.020
- Ferreiro-Rosende, É., Fuentes-Moraleda, L., & Morere-Molinero, N. (2023). Artists Brands and Museums: Understanding Brand Identity. Museum Management and Curatorship, 38(2), 157–174. https://doi.org/10.1080/09647775.2021.1914143
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Part of the Brand Identity Model Atlas. The atlas underpins the Brand-Building Canvas: a practical one-page brand identity and strategy framework for building, auditing, and repositioning brands. Download the PDF or PowerPoint template, or compare all brand identity models in the overview.