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Elements of Brand Identity Planning Models

All 429 elements of 51 models in one map, with the Brand-Building Canvas as the grid

Brand Identity Model Atlas

Introduction
Why This Page Exists

Every brand identity model names its own elements, and the same idea often travels under several names: what one model calls the brand essence, another calls the core, a third the brand idea. This page collects all 429 elements of the 51 models documented in the Atlas, keeps the grouping each originator chose, and relates the elements to one another through 63 concepts. Each concept is then placed on the grid of the Brand-Building Canvas, so that one can see at a glance which ideas the Canvas carries, under which name, and which ideas from other models have no home in it. Tier A are the sixteen models with full profiles in the Atlas; Tier B are the models with short profiles, many of them practitioner variants of the Tier A classics.

Not everything a model lists is identity content. Models also ask for analysis inputs, describe outcomes such as image or equity, prescribe process steps, or reach into the business model. Such elements stay in the inventory but are shown outside the identity core, because the Atlas defines a brand identity model as a planning model for what a brand shall stand for, not for how it is perceived.

Element Map
The Canvas as a Grid for All Concepts

Each block shows the Canvas elements in bold and, below them, the concepts from other models that belong there. The number counts the models that carry the concept. Click a concept to see which model names it how. Choose a model above to highlight where its elements land. Symbols: = same meaning, ⊂ narrower, ⊃ broader, ≈ related.

01 Brand Vision

What should the brand ultimately achieve for its customers, for society, and for the business itself?

Mission, Purpose, Vision, Ambitions

The long-term picture of where the brand is heading and what it wants to become in five to twenty years. It gives direction and should inspire the people inside the company.

The reason the brand exists beyond making money: what it wants to contribute to people and society. Often phrased as the brand's why.

The guiding idea of the organisation set by top management, usually bundling mission, vision and core values into one statement of what is central, lasting and distinctive.

What the brand does and whom it serves: the needs it meets for its customers. More concrete and nearer-term than vision or purpose.

The concrete goals the brand should reach for the business in the shorter term, such as growth, share or position targets.

02 Brand Offering

Why should customers choose the brand? What makes it valuable and distinctive?

Brand Authority, Brand Qualities, Key Differentiator

The rational, need-based advantages customers get from what the product does, as opposed to its mere features.

The whole bundle of benefits the brand promises its customers and other stakeholders, functional, emotional and self-expressive, as the reason to buy. It includes the brand promise: the commitment the brand makes to its customers about what they will get.

The concrete characteristics of the product or company that customers should associate with the brand, such as features, quality or design.

The kind of products and services the brand is linked with and provides, from a narrow niche to a broad category.

The real difference from competing brands: the strongest reason to choose this brand rather than another.

The evidence that the brand can deliver what it promises: skills, programs, ingredients, proof and credentials that make the claim credible.

The special skills, processes and know-how of the organisation that let it deliver the brand and set it apart from rivals.

The price and value tier the brand chooses, from premium to affordable, and the economic benefit customers read into it.

The field in which the brand wants to be seen as especially strong and competent, such as a category, material, skill, usage occasion or customer problem.

03 Brand Customers

For whom is the brand designed, and what role should it play in customers' lives?

Target Customers, Prototypical User, Brand-related Self, Brand Community

The customer group the brand is primarily designed for, described by demographics, attitudes, values or needs.

The feelings a brand gives its customers and the way it lets them express who they are or want to be.

The kind of person customers should picture as the brand's typical user: the ideal buyer the brand seems to address, which can differ from the actual target group.

How customers should see and feel about themselves when they use the brand: the inner mirror of the brand.

The social group customers want to belong to and feel connected with through the brand.

04 Brand Character

Who is the brand as a cultural and human actor?

Brand Culture, Brand Theme, Brand Persona, Brand Face

The human character traits, attitude and style ascribed to the brand as sender: what kind of person the brand would be. Shows in its tone and behaviour. Includes archetypes used to type the personality and the traits the brand deliberately avoids.

The basic beliefs and principles the brand stands for and wants to live by. They guide decisions and should show in everything the brand does.

The single idea, value or short phrase that sums up what the brand stands for. It condenses the whole identity so that it can be passed on easily.

The beliefs, assumptions and ways of behaving that the people of the organisation share, or that the brand owner wants them to share. It shapes how the brand is delivered from the inside.

The parts of the brand's history, roots and place of origin that management chooses to stress because they give the brand meaning and credibility.

The organisation behind the brand as a source of identity: its people, programs, innovativeness or quality focus, as opposed to product features.

The visible people who personify the brand, such as a founder, spokesperson or typical representative.

05 Brand Relationship

How does the brand relate to its customers, and in what tone should it address them?

Brand Relationship

The kind of relationship the brand builds with its customers and the way it treats and addresses them: its mode of conduct, for example as friend, adviser or authority.

06 Key Touchpoints

Which few communication, distribution or service touchpoints should the brand become known for?

Key Touchpoints

The few communication, distribution or service touchpoints the brand should become known for.

The physical places where people meet the brand, such as shops and exhibitions, and their design as a brand experience.

07 Brand Expression

Which few recurring signature elements should express what the brand stands for?

Brand Expression

The name, logo, colours, slogan and other verbal and visual signs by which people recognise the brand at once.

The recurring signature elements through which the brand expresses what it stands for: imagery, design, style, tone of voice and all sensory impressions the company creates on purpose.

The story the brand tells about itself and wants others to pass on: origin, plot, characters, archetypes and brand lore, used to carry the identity in a memorable form.

The few consumer-facing core messages, including headline or tagline, that carry the brand's identity and promise consistently across all communication.

The everyday behaviour of the organisation and its people as an expression of the identity, next to design and communication.

The design of the offer itself as a carrier of the brand's style and tangible personality.

08 and 09 The Business Behind It

Two further blocks connect the identity to the business it has to serve.

Business Model

The structure of the company's brand portfolio: the role of each brand, how corporate, business, range and product brands relate, and where a new brand fits.

The overall business strategy, business plan and objectives of the company that the brand strategy must serve and fit into.

Stretching the brand into new products or markets, and testing how far its boundaries can go.

01 to 07 The Identity as a Whole

Concepts that describe the identity profile as a whole rather than one of its blocks.

The complete set of traits and associations the organisation wants its publics to recognise it by: the target identity as a whole.

Not Placed: Identity Content Without a Home in the Canvas

Concepts that are identity content by the Atlas definition but match no Canvas block or element. This is the list to examine when asking whether the Canvas misses an element.

The principle of ranking or weighting identity elements: a few central, lasting elements form the core, further elements add texture, and each gets a level of importance, as layers or on a scale.

The fundamental choice whether the brand presents itself as a global brand or connects with the local market.


Outside the identity core

Analysis Input

Inputs a model asks for before the identity is defined: competitors, market, customer insight, trends.

The brands and products a customer considers instead, and how the own brand compares with them. An analytical input.

The hidden needs and buying motives of the target group that the brand must respond to. An analytical input gained before the identity is defined.

The analysis of competitors, the market and the wider environment to see where the brand can grow.

The analysis of customer segments and of how and why customers decide to buy in the category.

The analysis of how the brand became successful: its original product, its flagship product and the strengths that made it big. Includes the causal success factors that explain the brand's effect in the market.

Perception and Outcome

What the identity is meant to produce: image, reputation, awareness, loyalty, equity. Not identity content by the Atlas definition.

What customers currently associate with the brand, seen through their eyes and compared with competitors. The outside view, not the intended identity.

The strength of the brand in the minds and behaviour of the public and of customers: awareness, reach, affinity, loyalty.

The economic result the brand produces for the company, such as sales, margin or market success.

The settled view of the brand or organisation that its publics form over time, assessed through dimensions such as credibility, trustworthiness, responsibility, relevance, performance, recognisability and willingness to support.

Process and Implementation

Steps, activities, governance and measurement. The Canvas is a result structure, not a procedure.

How the brand should be anchored in customers' minds and set apart from competitors: which facets are stressed, against whom and for which audience.

The external communication activities through which the brand reaches people: advertising, PR, promotions, digital and social media.

The plan for building the brand: its key ideas, objectives, reasoning and the steps, resources and responsibilities to carry it out.

How work on the brand is organised across departments and who is responsible for what.

The activities that anchor the brand among employees: internal communication, training and motivation so that staff understand and live the brand.

Studies, polls, metrics and controlling as an ongoing activity that supplies facts for brand management and checks results.

The state in which the brand serves as the guiding idea for the whole company, so that every employee decides and acts with the brand in mind.

The rulebooks that collect the criteria and rules for applying the brand, such as corporate design guidelines.

The investments in assets, skills, programs or people that are needed where the organisation cannot yet deliver its brand promise.

The channels through which products reach customers, such as wholesalers and retailers, and how the brand influences them.

Enriching the brand through partnerships, co-branding, collaborations and similar links to other brands.

Registering the brand as legal property at home and abroad so that the company fully controls it.

The qualities a brand identity must show to become strong, used as a checklist in planning: individuality (clearly different), consistency (true to itself over time and across measures), attractiveness and familiarity.

Concepts
63 Concepts Behind 429 Element Names

One row per concept: what it means, whether it is identity content, where it sits in the Canvas, and which models carry it under which name.

ConceptScopeIn the CanvasModels
Brand Vision
The long-term picture of where the brand is heading and what it wants to become in five to twenty years. It gives direction and should inspire the people inside the company.
Identity ContentVision = same
Brand Purpose
The reason the brand exists beyond making money: what it wants to contribute to people and society. Often phrased as the brand's why.
Identity ContentPurpose = same
Brand Mission
What the brand does and whom it serves: the needs it meets for its customers. More concrete and nearer-term than vision or purpose.
Identity ContentMission = same
Brand Ambitions
The concrete goals the brand should reach for the business in the shorter term, such as growth, share or position targets.
Identity ContentAmbitions = same
Corporate Philosophy
The guiding idea of the organisation set by top management, usually bundling mission, vision and core values into one statement of what is central, lasting and distinctive.
Identity Contentblock 01 Brand Vision ⊃ broader
Brand Essence
The single idea, value or short phrase that sums up what the brand stands for. It condenses the whole identity so that it can be passed on easily.
Identity ContentBrand Theme ≈ related
Identity Layering and Weighting
The principle of ranking or weighting identity elements: a few central, lasting elements form the core, further elements add texture, and each gets a level of importance, as layers or on a scale.
Identity Content
Brand Values
The basic beliefs and principles the brand stands for and wants to live by. They guide decisions and should show in everything the brand does.
Identity ContentBrand Culture ⊂ narrower
Corporate Culture
The beliefs, assumptions and ways of behaving that the people of the organisation share, or that the brand owner wants them to share. It shapes how the brand is delivered from the inside.
Identity ContentBrand Culture ⊂ narrower
Organisational Attributes
The organisation behind the brand as a source of identity: its people, programs, innovativeness or quality focus, as opposed to product features.
Identity ContentBrand Culture ≈ related
Brand Orientation
The state in which the brand serves as the guiding idea for the whole company, so that every employee decides and acts with the brand in mind.
Process and Implementation
Internal Brand Management
The activities that anchor the brand among employees: internal communication, training and motivation so that staff understand and live the brand.
Process and Implementation
Brand Personality
The human character traits, attitude and style ascribed to the brand as sender: what kind of person the brand would be. Shows in its tone and behaviour. Includes archetypes used to type the personality and the traits the brand deliberately avoids.
Identity ContentBrand Persona = same
Brand Face
The visible people who personify the brand, such as a founder, spokesperson or typical representative.
Identity ContentBrand Face = same
Brand Heritage and Origin
The parts of the brand's history, roots and place of origin that management chooses to stress because they give the brand meaning and credibility.
Identity ContentBrand Culture ≈ related
Geographic Brand Scope
The fundamental choice whether the brand presents itself as a global brand or connects with the local market.
Identity Content
Product Scope
The kind of products and services the brand is linked with and provides, from a narrow niche to a broad category.
Identity ContentBrand Authority ≈ related
Brand Attributes
The concrete characteristics of the product or company that customers should associate with the brand, such as features, quality or design.
Identity ContentBrand Qualities = same
Functional Benefits
The rational, need-based advantages customers get from what the product does, as opposed to its mere features.
Identity ContentBrand Qualities ≈ related
Emotional and Self-Expressive Benefits
The feelings a brand gives its customers and the way it lets them express who they are or want to be.
Identity ContentBrand-related Self ⊂ narrower
Value Proposition and Brand Promise
The whole bundle of benefits the brand promises its customers and other stakeholders, functional, emotional and self-expressive, as the reason to buy. It includes the brand promise: the commitment the brand makes to its customers about what they will get.
Identity Contentblock 02 Brand Offering ⊃ broader
Price Level and Economic Benefit
The price and value tier the brand chooses, from premium to affordable, and the economic benefit customers read into it.
Identity Contentblock 02 Brand Offering ≈ related
Key Differentiator
The real difference from competing brands: the strongest reason to choose this brand rather than another.
Identity ContentKey Differentiator = same
Reasons to Believe
The evidence that the brand can deliver what it promises: skills, programs, ingredients, proof and credentials that make the claim credible.
Identity Contentblock 02 Brand Offering ≈ related
Brand Competences
The special skills, processes and know-how of the organisation that let it deliver the brand and set it apart from rivals.
Identity ContentBrand Authority ≈ related
Brand Authority Domain
The field in which the brand wants to be seen as especially strong and competent, such as a category, material, skill, usage occasion or customer problem.
Identity ContentBrand Authority = same
Strategic Imperatives
The investments in assets, skills, programs or people that are needed where the organisation cannot yet deliver its brand promise.
Process and Implementation
Target Customers
The customer group the brand is primarily designed for, described by demographics, attitudes, values or needs.
Identity ContentTarget Customers = same
Prototypical User
The kind of person customers should picture as the brand's typical user: the ideal buyer the brand seems to address, which can differ from the actual target group.
Identity ContentPrototypical User = same
Brand-Related Self-Image
How customers should see and feel about themselves when they use the brand: the inner mirror of the brand.
Identity ContentBrand-related Self = same
Brand Community
The social group customers want to belong to and feel connected with through the brand.
Identity ContentBrand Community = same
Consumer Insight
The hidden needs and buying motives of the target group that the brand must respond to. An analytical input gained before the identity is defined.
Analysis Input
Customer Analysis
The analysis of customer segments and of how and why customers decide to buy in the category.
Analysis Input
Brand Relationship
The kind of relationship the brand builds with its customers and the way it treats and addresses them: its mode of conduct, for example as friend, adviser or authority.
Identity ContentBrand Relationship = same
Corporate Behaviour
The everyday behaviour of the organisation and its people as an expression of the identity, next to design and communication.
Identity Contentblock 07 Brand Expression ≈ related
Brand Signs
The name, logo, colours, slogan and other verbal and visual signs by which people recognise the brand at once.
Identity ContentBrand Expression ⊂ narrower
Brand Expression and Imagery
The recurring signature elements through which the brand expresses what it stands for: imagery, design, style, tone of voice and all sensory impressions the company creates on purpose.
Identity ContentBrand Expression = same
Product and Service Design
The design of the offer itself as a carrier of the brand's style and tangible personality.
Identity ContentBrand Expression ⊂ narrower
Point of Sale and Environmental Design
The physical places where people meet the brand, such as shops and exhibitions, and their design as a brand experience.
Identity ContentKey Touchpoints ⊂ narrower
Key Touchpoints
The few communication, distribution or service touchpoints the brand should become known for.
Identity ContentKey Touchpoints = same
Marketing Communication
The external communication activities through which the brand reaches people: advertising, PR, promotions, digital and social media.
Process and Implementation
Distribution Channels
The channels through which products reach customers, such as wholesalers and retailers, and how the brand influences them.
Process and Implementation
Brand Leverage and Co-Branding
Enriching the brand through partnerships, co-branding, collaborations and similar links to other brands.
Process and Implementation
Brand Extension
Stretching the brand into new products or markets, and testing how far its boundaries can go.
Business and Strategyblock 08 and 09 The Business Behind It ≈ related
Competitive Environment
The brands and products a customer considers instead, and how the own brand compares with them. An analytical input.
Analysis Input
External Environment Analysis
The analysis of competitors, the market and the wider environment to see where the brand can grow.
Analysis Input
Brand Image as Perceived
What customers currently associate with the brand, seen through their eyes and compared with competitors. The outside view, not the intended identity.
Perception and Outcome
Brand Research and Controlling
Studies, polls, metrics and controlling as an ongoing activity that supplies facts for brand management and checks results.
Process and Implementation
Brand Equity and Strength
The strength of the brand in the minds and behaviour of the public and of customers: awareness, reach, affinity, loyalty.
Perception and Outcome
Financial Brand Performance
The economic result the brand produces for the company, such as sales, margin or market success.
Perception and Outcome
Corporate Strategy
The overall business strategy, business plan and objectives of the company that the brand strategy must serve and fit into.
Business and Strategyblock 08 and 09 The Business Behind It ≈ related
Brand Strategy
The plan for building the brand: its key ideas, objectives, reasoning and the steps, resources and responsibilities to carry it out.
Process and Implementation
Brand Governance
How work on the brand is organised across departments and who is responsible for what.
Process and Implementation
Brand Guidelines and Manuals
The rulebooks that collect the criteria and rules for applying the brand, such as corporate design guidelines.
Process and Implementation
Legal Brand Protection
Registering the brand as legal property at home and abroad so that the company fully controls it.
Process and Implementation
Brand Positioning
How the brand should be anchored in customers' minds and set apart from competitors: which facets are stressed, against whom and for which audience.
Process and Implementation
Intended Identity Profile
The complete set of traits and associations the organisation wants its publics to recognise it by: the target identity as a whole.
Identity Contentthe identity as a whole ⊃ broader
Root Strengths
The analysis of how the brand became successful: its original product, its flagship product and the strengths that made it big. Includes the causal success factors that explain the brand's effect in the market.
Analysis Input
Brand Story and Narrative
The story the brand tells about itself and wants others to pass on: origin, plot, characters, archetypes and brand lore, used to carry the identity in a memorable form.
Identity ContentBrand Expression ⊂ narrower
Key Messages
The few consumer-facing core messages, including headline or tagline, that carry the brand's identity and promise consistently across all communication.
Identity ContentBrand Expression ⊂ narrower
Brand Architecture
The structure of the company's brand portfolio: the role of each brand, how corporate, business, range and product brands relate, and where a new brand fits.
Business and Strategyblock 08 and 09 The Business Behind It ≈ related
Corporate Reputation
The settled view of the brand or organisation that its publics form over time, assessed through dimensions such as credibility, trustworthiness, responsibility, relevance, performance, recognisability and willingness to support.
Perception and Outcome
Brand Strength Criteria
The qualities a brand identity must show to become strong, used as a checklist in planning: individuality (clearly different), consistency (true to itself over time and across measures), attractiveness and familiarity.
Process and Implementation

By Model
51 Models, Each With Its Own Grouping

The elements exactly as each originator names and groups them, with a short definition from the Atlas profile and the concept they belong to. Tier A models have full profiles, Tier B models short profiles.


Tier A

4-D Branding

Thomas Gad · Brandflight (Stockholm)

#ElementGroup (as named by the originator)Concept
01Functional Dimension
What the product behind the brand offers. This dimension covers the product's visible advantage and the advantage the consumer experiences.
Brand Mind Space – Dimensions 1 and 2Brand Attributes ⊃
02Social Dimension
The relationship between consumers and the group of people they want to belong to. The point is social identity, the need to be accepted by a group. People choose the brands they feel best suit this identity.
Brand Mind Space – Dimensions 1 and 2Brand Community =
03Mental Dimension
Brandflight sums it up as "the individual" (Brandflight, 2019, "Brand Strategy"). This dimension reaches deep into the consumer's personality and, as Djordjevic puts it, "touches their soul". It is closely tied to their self-image, the way they see themselves. Education and experience shape this self-image.
Brand Mind Space – Dimensions 3 and 4Brand-Related Self-Image =
04Spiritual Dimension
Brandflight sums it up as "the purpose & meaning" of the brand (Brandflight, 2019, "Brand Strategy"). Djordjevic also calls it the ethical or idealistic dimension. It links the brand, product or company with the society around them. It covers everything they give to that society and to the consumers who are part of it.
Brand Mind Space – Dimensions 3 and 4Brand Purpose =
05Brand Code
The second model of Gad's brand strategy. Brandflight writes that it "has six inputs" but lists only four: product (or a service, place or benefit), positioning, style and values (Brandflight, 2019, "Brand Strategy"). A figure in Djordjevic, which gives its source as "redone by T.Gad, 2005, p.
At the CentreBrand Essence ⊃

Tier A

Anatomy of Brand Identity

Alberto Wilensky · Buenos Aires

#ElementGroup (as named by the originator)Concept
01Essence (Esencia)
The essence is the most important part of a brand's identity. Wilensky calls it "the soul or the heart of the brand", made up of "a central value that consumers know, understand and appreciate" (Wilensky, 2003, p. 117, as cited in Pawlusiak, 2009, p. 51, translated).
CoreBrand Essence =
02Appeal (Atractivo)
Every brand must help consumers to meet their needs (Pawlusiak, 2009, p. 52). Its appeal, that is, what draws people to it, rests on benefits that help to meet a set of needs and desires in the market. Some benefits are functional and come from the product itself. Others are subjective and come from the consumer.
Appeal and Distinctive FeaturesFunctional Benefits ⊃
03Distinctive Features (Distintivos)
Distinctive features are the elements that make a brand unmistakable and let people recognise it at once (Reche, 2010, p. 14), "even from a distance" (Pawlusiak, 2009, p. 53, translated). They must be strong and broad enough not only to set the brand apart but to make it stronger still (Wilensky, 2005, p.
Appeal and Distinctive FeaturesBrand Signs ⊃
04Functional Benefits (Beneficios Funcionales)
Functional benefits come from a company's ability to meet specific needs efficiently through what the product does (Pawlusiak, 2009, p. 52). When a brand manages to own a functional benefit that is vital for meeting a need or a desire, this benefit tends to become a powerful competitive advantage (Reche, 2010, p. 13).
Three Kinds of BenefitFunctional Benefits =
05Emotional Benefits (Beneficios Emocionales)
Emotional benefits relate to the consumer's feelings, desires and pleasant experiences. Many brands use them to add value to their identity (Reche, 2010, p. 13; Pawlusiak, 2009, pp. 52–53). The sum of rational and emotional benefits is what makes a brand "truly powerful" (Reche, 2010, p. 13, translated).
Three Kinds of BenefitEmotional and Self-Expressive Benefits =
06Economic Benefits (Beneficios Económicos)
The price of a brand is necessarily tied to the benefits it gives. A high price can signal quality and exclusivity. It can help the brand to be seen as superior in quality and to hold a prestige position. A low price can suggest poor quality and harm the brand, but a low price that people judge as fair adds value.
Three Kinds of BenefitPrice Level and Economic Benefit =
07Outer Level (Plano Exterior)
The outer level is what people can see. Here distinctive features make the brand recognisable by an image or a certain colour in its logo (Reche, 2010, p. 14). Pawlusiak names logos, corporate colours and other visual elements (Pawlusiak, 2009, p. 53).
Two Levels of Distinctive FeaturesBrand Signs =
08Inner Level (Plano Interior)
On the inner level, distinctive features consist of the values linked with the brand (Reche, 2010, p. 14). Pawlusiak describes this level as less tangible, tied to the emotional values that the brand conveys (Pawlusiak, 2009, p. 53).
Two Levels of Distinctive FeaturesBrand Values =

Tier A

Anatomy of the Brand

Joan Costa · MasterBrand Internacional, Universidad Católica San Antonio de Murcia

#ElementGroup (as named by the originator)Concept
01Concept and Management of the Brand
Concepto y Gestión de la Marca is the black centre. On his institute's website, Costa calls it "the concept, the idea, the reason for being of the brand" (translated), with its financial studies, business plan, objectives and positioning.
CoreCorporate Philosophy ⊃
02Institutional Identity
Identidad Institucional is the company's own identity. Costa calls it "the spirit of the company" (translated), which is injected into the whole brand project (Costa, 2012, p. 22).
Inner RingIntended Identity Profile ≈
03Organisational Culture
Cultura Organizacional expresses the company's identity. It is the company's way of being and doing things, shown in the vision, the mission and the values that guide its decisions and behaviour (Costa, 2012, p. 22). Culture does not stay inside. A service attitude starts within the company.
Inner RingCorporate Culture =
04Corporate Strategy
Estrategia Corporativa is the overall business strategy. The brand's own strategy becomes part of it (Costa, 2012, p. 22) and must fit with it (Joan Costa Institute, n.d.).
Inner RingCorporate Strategy = Business and Strategy
05Branding Project
Proyecto de Branding develops the brand's philosophy and strategy. It sets out the brand's key ideas, its objectives and the reasoning behind management decisions. It also plans the process, the use of money, people, technical means and time, and who does which task.
Outer Ring: Planning and ProtectionBrand Strategy ⊃ Process and Implementation
06Research
Investigaciones is an open tool that can be used whenever needed. It serves for studies before the project, for one-off research and polls, and for following up, checking and measuring results (Costa, 2012, p. 22).
Outer Ring: Planning and ProtectionBrand Research and Controlling = Process and Implementation
07Brand Protection
Protección de la Marca is the strategy for registering the brand as the company's legal property, at home and abroad, so that the company fully controls it. Costa sees this as a precondition.
Outer Ring: Planning and ProtectionLegal Brand Protection = Process and Implementation
08Management and Application Manuals
Manuales de Gestión y Aplicaciones are the brand's rulebooks. They collect the criteria, guidelines and rules from the earlier steps that apply to the star, where the brand is expressed.
Outer Ring: Rules and MarketBrand Guidelines and Manuals = Process and Implementation
09Marketing
Marketing covers how the brand and its products are brought to market, including marketing communication and sales (Costa, 2012, p. 23). On the website, the marketing plan is designed in the outer ring, together with legal protection and the branding project (Joan Costa Institute, n.d.).
Outer Ring: Rules and MarketMarketing Communication ⊃ Process and Implementation
10Verbal and Visual Brand
Marca Verbal y Visual covers the brand's name and its visual signs. The verbal brand is the name that comes out of the creative strategy, sometimes linked to a parent brand or backed by it. Costa calls the name "the fundamental sign of identity" (translated).
Star: Signs, Products, PlacesBrand Signs =
11Product and Service Design
Diseño de Productos y Servicios gives form to what the brand offers. A design concept that sets a product or product line apart is essential, because it "defines the style and the tangible personality of the brand" (translated). This holds for household appliances as much as for fashion, cosmetics or food.
Star: Signs, Products, PlacesProduct and Service Design =
12Environmental Design
Diseño Ambiental is the design of the spaces where people meet the brand, such as shops and exhibitions. The point of sale is a place for display, demonstration, information and merchandising. It becomes crucial for the public's emotional experience.
Star: Signs, Products, PlacesPoint of Sale and Environmental Design =
13Internal Communication
Comunicación Interna is a necessary and valuable channel for informing all staff and motivating them to share in the brand's success. Through the intranet, other media and working meetings with teams and middle managers, the brand project must become part of the organisational culture.
Star: CommunicationInternal Brand Management ⊂ Process and Implementation
14External Communication and Relations
Comunicación y Relaciones Externas is a large block. It covers advertising, promotions and information in the mass media. It also covers personalised communication outside the mass media, through small media and below-the-line activities.
Star: CommunicationMarketing Communication = Process and Implementation
15Web and 2.0 Management
Web y Gestión 2.0 covers the corporate website and the web 2.0, which includes managing social networks (Costa, 2012, p. 22). Online, too, everything must fit the brand strategy and the corporate strategy, because the whole digital area is strategic.
Star: CommunicationMarketing Communication ⊂ Process and Implementation

Tier A

B*Canvas 2.0

Carsten Baumgarth · Berlin School of Economics and Law (HWR Berlin)

#ElementGroup (as named by the originator)Concept
01Corporate Culture
The culture that is actually lived in the company. In Baumgarth's audit model, the brand foundation has two parts. One is this culture, in the form of brand orientation (Baumgarth, 2016, p. 26). Brand orientation means that the brand serves as a guiding idea for the whole company (Baumgarth, 2016, p. 23).
Brand FoundationCorporate Culture ⊃
02Positioning
How the brand should be anchored in customers' minds and set apart from competitors (Baumgarth & Schmidt, 2024, pp. 41–42). In Baumgarth's audit model, setting the positioning is part of the active management of the brand (Baumgarth, 2016, p. 26).
Brand FoundationBrand Positioning = Process and Implementation
03Brand Strategy
The strategy for the brand. It has a field of its own in the foundation (Baumgarth, 2021). In Baumgarth's audit model, brand strategy is part of the active management of the brand, together with positioning and internal brand management (Baumgarth, 2016, p. 27).
Brand FoundationBrand Strategy = Process and Implementation
04Brand Organization
How the work on the brand is organised in the company. For Baumgarth, one of the main challenges of brand management is getting people to work together across departments and across the whole organisation (Baumgarth, 2016, p. 26).
Brand Foundation (Continued)Brand Governance = Process and Implementation
05Internal Brand Management
Anchoring the brand among the employees. In Baumgarth's audit model, this is part of the active management of the brand and works through suitable measures (Baumgarth, 2016, p. 26).
Brand Foundation (Continued)Internal Brand Management = Process and Implementation
06Brand Tools
The tools for managing the brand. In the audit model for cultural institutions, the brand tools dimension covered brand controlling and corporate design guidelines (Baumgarth, 2016, p. 30). Brand controlling supplies the facts and figures on which professional brand management is based.
Brand Foundation (Continued)Brand Research and Controlling ⊃ Process and Implementation
07Branding
The signs of the brand, such as brand name, logo and slogan (Baumgarth & Schmidt, 2024, p. 41). In Baumgarth's audit model, the touchpoints fall into two parts. One is branding, which works across all marketing instruments.
Brand TouchpointsBrand Signs =
08Core & Complementary Products/Services
What the brand offers, both its core products or services and the additional ones around them. The product is one of the instruments of the marketing mix through which the brand reaches customers (Baumgarth, 2016, p. 26).
Brand TouchpointsProduct Scope ≈
09Communication
How the brand reaches people and talks with them. The canvas splits the field into push, pull and co-creation (Baumgarth, 2021). In the audit model for cultural institutions, communication covered external media communication, personal communication and location-based communication.
Brand TouchpointsMarketing Communication = Process and Implementation
10PoS
The point of sale. Baumgarth and Schmidt list it among the touchpoints, next to branding and communication (Baumgarth & Schmidt, 2024, p. 41). Methods that have proved useful in Baumgarth's brand audits include the audit team's own observations and photos, for example of shop design, and mystery shopping (Baumgarth, 2016, p.
Brand Touchpoints (Continued)Point of Sale and Environmental Design =
11Brand Leverage
A touchpoint field with a plus sign as its icon (Baumgarth, 2021). Its German name, Markenanreicherung, means brand enrichment (Baumgarth & Schmidt, 2024, p. 41). The audit model for cultural institutions already had a dimension of this name among its touchpoints (Baumgarth, 2016, p. 30).
Brand Touchpoints (Continued)Brand Leverage and Co-Branding = Process and Implementation
12Brand Equity (General Public)
The strength of the brand among the general public. The German version of the canvas calls this field and the next one Markenstärke, brand strength (Baumgarth & Schmidt, 2024, p. 41).
Brand PerformanceBrand Equity and Strength = Perception and Outcome
13Brand Equity (Customer)
The strength of the brand among its customers. Baumgarth and Schmidt report a study that used online data to measure the customer side of brand value. It measured reach, for example by views of social media posts, and affinity, for example by the number of followers.
Brand PerformanceBrand Equity and Strength = Perception and Outcome
14Final Performance
The final economic result of the brand. In Baumgarth's audit model, brand performance splits into brand strength and this final economic result (Baumgarth, 2016, p. 26). Baumgarth and Schmidt describe brand performance as how successful the brand is in the market.
Brand PerformanceFinancial Brand Performance = Perception and Outcome

Tier A

Brand Asset Management Model

Scott M. Davis · Prophet Brand Strategy, Chicago

#ElementGroup (as named by the originator)Concept
01Brand Vision
Davis calls the brand vision "the starting-point" for Brand Asset Management. It states what senior management expects from the brand and how the brand will help the company grow over the next three to five years.
Phase One: Brand VisionBrand Vision ⊃
02Brand Image
The BrandPicture is "a snapshot of your brand today", seen through the customers' eyes and compared with the competition (Davis, 2002b, p. 505). Its first part, the image analysis, collects everything customers associate with the brand.
Phase Two: BrandPictureBrand Image as Perceived = Perception and Outcome
03Brand-Based Customer Model
The customer model looks at the brand "from the outside in". It identifies the customer groups, or segments, that respond differently from others and are valuable for the brand. It finds out why and how customers decide to buy in the category.
Phase Two: BrandPictureCustomer Analysis = Analysis Input
04External Environment
This step looks at competitors, the market and the wider environment. Together, these analyses show how the brand can grow and what may keep it out of certain customer groups. For each competitor, a short check shows how customers see that brand, how it is positioned and where its strengths and weaknesses lie.
Phase Two: BrandPictureExternal Environment Analysis ⊃ Analysis Input
05Brand Positioning
Positioning moves the brand "along its path to the aspirational identity", the identity the brand is aiming for. It is the basis for everything the brand says to the outside world.
Phase Three: Position and CommunicateBrand Positioning = Process and Implementation
06Brand-Based Communication
Communication must link back to the brand vision, the BrandPicture and the positioning. Davis uses the AUTHOR model, whose name is formed from the first letters of six stages through which communication should lead customers.
Phase Three: Position and CommunicateMarketing Communication = Process and Implementation
07Brand Extension
This step tests the boundaries of the brand and how far they can be stretched. Before the brand moves into a new product or market, four questions need an answer.
Phase Three: Extend, Distribute, PriceBrand Extension = Business and Strategy
08Channel Influence
Products reach customers through a channel of wholesalers and retailers. Davis describes channel management as a constant "pull and push" between them and the manufacturers, each seeking more power. A strong brand gives the company more influence over how the channel performs.
Phase Three: Extend, Distribute, PriceDistribution Channels = Process and Implementation
09Premium Pricing
The BrandPicture shows whether the brand is strong enough to support a premium price. Brand loyalty is what lets a brand charge more. But the price gap to competitors must be watched and managed with care.
Phase Three: Extend, Distribute, PricePrice Level and Economic Benefit ≈
10Return on Brand Investment
This step asks how well the brand helps to meet the business goals. Brand metrics, the measures a company uses to judge this, fall into two groups. Brand image metrics track awareness, how important and meaningful the brand is, whether it delivers what stakeholders value and whether it makes customers more inclined to buy.
Phase Four: Asset Management CultureBrand Research and Controlling ⊂ Process and Implementation
11Brand-Based Culture
Even world-class promotions cannot convince customers that a brand cares about service if its delivery staff are rude and late. Many departments touch the customer, so responsibility for the brand "must move beyond the marketing department to the executive suite". Each employee should make decisions with the brand in mind.
Phase Four: Asset Management CultureBrand Orientation = Process and Implementation

Tier A

Brand Identity Planning Model

David A. Aaker · University of California, Berkeley (Haas School of Business)

#ElementGroup (as named by the originator)Concept
01Core Identity
The central, lasting part of the identity. Aaker calls it "the timeless essence of a brand" (Aaker, 1996, p. 85, as cited in Urde, 2013, p. 746).
Identity StructureIdentity Layering and Weighting =
02Extended Identity
All other elements of the identity. In Aaker's words, the extended identity "fills in the picture, adding details that help portray what the brand should stand for" (Kell, 1996, para. 11).
Identity StructureIdentity Layering and Weighting =
03Product Scope
The products the brand is linked with. The scope can be broad, such as automobiles, or narrow, such as sports cars. Niche brands may have a very narrow scope. A scope drawn too narrowly might keep a brand from reaching its full potential. "What if Nike was still just a shoe brand?" Meyerson asks.
Brand as Product: The OfferProduct Scope =
04Product Attributes
The features of the brand's products and the benefits they bring. These benefits can be functional or emotional. Perhaps the product does something better than its rivals, or something other products do not do at all (Meyerson, 2019b, "Product Attributes" section).
Brand as Product: The OfferBrand Attributes ⊃
05Quality/Value
Whether the products are known as premium or as affordable. Aaker believes that quality shapes competition in many industries. In some "competitive arenas", the highest quality wins. In others, brands need a minimum level of quality to compete at all.
Brand as Product: The OfferPrice Level and Economic Benefit =
06Uses
The use or occasion the brand is linked with. "Owning" a specific use, so that people think of the brand for it, can work very well for positioning, even if it is not the only use.
Brand as Product: Use, Users and OriginBrand Authority Domain ⊂
07Users
The type of people the brand is linked with. They can be described by facts such as age or income (demographics), by attitudes and lifestyle (psychographics), or both (Meyerson, 2019b, "Users" section).
Brand as Product: Use, Users and OriginPrototypical User =
08Country of Origin
The brand's link to a country or region. Some parts of the world are associated with luxury, precision or innovation. Pointing out that a brand comes from one of these places can help give it the same qualities (Meyerson, 2019b, "Country of Origin" section). From where did the brand originate?
Brand as Product: Use, Users and OriginBrand Heritage and Origin ⊂
09Organization Attributes
The brand as organisation is about the people, culture, values and programs behind the brand, not about product features. Such attributes are usually more stable than product attributes and harder for competitors to copy (Meyerson, 2019b, "Organization Attributes" section).
Brand as OrganizationOrganisational Attributes =
10Local vs. Global
In Aaker's words, "a brand often needs to make a fundamental identity choice: Should it (1) be a global brand … or (2) try to connect with the local market?" (Aaker, 1996, as cited in Meyerson, 2019b, "Local vs. Global" section). Global brands, or brands seen as global, have size and prestige on their side.
Brand as OrganizationGeographic Brand Scope =
11Personality
Through its look, the way it speaks, its advertising and other means, a brand can show a personality. Consumers who feel that this personality fits them may use the brand to express their own personality or values, for example by buying its products (Meyerson, 2019b, "Personality" section).
Brand as PersonBrand Personality =
12Brand–Customer Relationships
This category is closely related to personality. A brand can take on the role of a person in a real-life relationship, such as a close friend, a family member or a business associate (Meyerson, 2019b, "Customer/Brand Relationships" section). The figure names friend and adviser as examples.
Brand as PersonBrand Relationship =
13Visual Imagery and Metaphors
The brand as symbol is about more than the logo. It includes anything that shows the brand visually, such as a character, a recognisable package, a building or a product design. People linked to the brand count too.
Brand as SymbolBrand Expression and Imagery =
14Brand Heritage
Heritage is the brand's history, and a brand's meaning can be wrapped up in it. Meyerson calls heritage "a sometimes-powerful blend of backstory and nostalgia".
Brand as SymbolBrand Heritage and Origin =
15Value Proposition
In the figure, the identity leads to a value proposition made up of functional, emotional and self-expressive benefits (Meyerson, 2019b, figure). The sources available on the 1996 model name this box but do not define it.
What the Identity OffersValue Proposition and Brand Promise =
16Credibility
The figure places credibility next to the value proposition, with the note "support other brands". Like the value proposition, it leads to the brand–customer relationship (Meyerson, 2019b, figure). The available sources do not define this box, and they read credibility in different ways.
What the Identity OffersReasons to Believe ≈

Tier A

Brand Identity Prism

Jean-Noël Kapferer · HEC Paris

#ElementGroup (as named by the originator)Concept
01Physique
The brand's physical traits and qualities. These are either objective features that people name right away when asked about the brand, or newer features that are still emerging.
Picture of SenderBrand Attributes =
02Personality
By communicating, a brand slowly builds up a character. The way it talks about its products shows "what kind of person it would be if it were human". This is the personality of the brand as sender. It should not be confused with the reflected customer, which is a picture of the ideal buyer (Kapferer, 2008, pp. 183–184).
Picture of SenderBrand Personality =
03Relationship
Brands often sit at the heart of exchanges between people. This facet "defines the mode of conduct that most identifies the brand": how the brand acts, serves and treats its customers. This facet is especially important for services, banks and retailers (Kapferer, 2008, pp. 185–186).
Bridge Between Sender and RecipientBrand Relationship =
04Culture
The values that inspire the brand. Culture is "the source of the brand's aspirational power" and sets the basic principles behind its products and communication. Kapferer places it at the core of the brand. A brand's country of origin is often a rich source of such values (Kapferer, 2008, pp. 184–185).
Bridge Between Sender and RecipientBrand Values =
05Reflection
The type of customer the brand seems to be talking to. This is not the same as the target group. The brand shows customers "as he/she wishes to be seen as a result of using a brand", as a model to identify with (Kapferer, 2008, p. 186).
Picture of RecipientPrototypical User =
06Self-Image
Reflection is the outer mirror: how customers are seen by others. Self-image is the inner mirror: how customers see themselves when they use the brand (Kapferer, 2008, p. 186).
Picture of RecipientBrand-Related Self-Image =
07Brand Essence
The one central value the brand stands for, written in the middle of the prism (Kapferer, 2008, pp. 180, 198). It is useful for managers because it tries to sum up the richness of an identity, which makes it easier to pass on.
CentreBrand Essence =

Tier A

Brand Key

Unilever · Consumer Goods Company

#ElementGroup (as named by the originator)Concept
01Root Strengths
Historische kracht . The first step maps the brand's success so far. It names the product the brand started with, called the parent product, and the product it is best known for today, called the flagship product. When filling in a new Brand Key, it is important not to lose sight of how the brand became "big" (translated).
Starting PointsRoot Strengths = Analysis Input
02Competitive Environment
Concurrentieomgeving . This step maps the competition, meaning the brands and products a customer considers when deciding what to buy. They can be direct competitors, but also less obvious ones. The task is to list which brands can compete with the brand.
Starting PointsCompetitive Environment = Analysis Input
03Target
Doelgroep . This step maps the desired target group. It covers demographic features as well as attitudes and values (EURIB, 2010, "Stap 3: Doelgroep (target)"). Montalvo-Arroyave and colleagues speak of a full profile of the rational and emotional features of the target markets (Montalvo-Arroyave et al., 2022, p. 171).
ConsumerTarget Customers =
04Insight
Inzicht . To succeed in the market, a brand must respond to a relevant consumer insight. EURIB defines it as a latent, or hidden, buying motive of the intended target group towards the product. An insight does not simply answer why consumers buy a branded product. It points to the hidden needs behind the purchase.
ConsumerConsumer Insight = Analysis Input
05Benefits
Voordelen . From this step on, the model zooms in on the internal side of the brand. The task is to name the brand's benefits. They can be functional or psychosocial (EURIB, 2010, "Stap 5: Voordelen (benefits)"). Branding by Garden makes a similar split. Functional benefits are the tangible, rational advantages, the "what".
PropositionFunctional Benefits ⊃
06Values & Personality
Waarden & persoonlijkheid . This step asks which values the brand should appeal to. Brands that do so are thought to click better with consumers. This leads to better recognition and to more appreciation. Two things matter. First, values are best not stated outright. They should come through in the advertising message instead.
PropositionBrand Values ⊃
07Reasons to Believe
Geloofwaardigheid . This step names the arguments that make the target group believe the brand is the best choice. These arguments can be used in communication.
Proof and DifferenceReasons to Believe =
08Discriminator
Onderscheidende kracht . This step makes clear what the real difference is compared with other brands (EURIB, 2010, "Stap 8: Onderscheidende kracht (discriminator)"; Montalvo-Arroyave et al., 2022, p. 171).
Proof and DifferenceKey Differentiator =
09Essence
Merkessentie . The last step sums up steps 5 to 8, from the benefits to the discriminator. It names the essence of the brand in one or two words (EURIB, 2010, "Stap 9: De merkessentie (brand essence)").
CoreBrand Essence =

Tier A

Brand Steering Wheel

Franz-Rudolf Esch · ESCH. The Brand Consultants (Saarlouis)

#ElementGroup (as named by the originator)Concept
01Brand Competence
Markenkompetenz is the heart of the wheel. ESCH. also calls it the brand core ( Markenkern ). It sums up what is essential about the brand, can hold emotional as well as factual content, and forms the lasting core of the brand identity (ESCH. The Brand Consultants, 2025, "Markensteuerrad").
CoreBrand Essence =
02Brand Attributes
Markenattribute are the brand's properties. They can be properties of the offer itself or of the company (ESCH. The Brand Consultants, 2025, "Markenattribute").
Hard Facts – What's in It for Me?Brand Attributes ⊃
03Brand Benefits
Markennutzen show which customer needs the brand can meet. Put simply, there are functional benefits, such as strong cleaning power, and psychosocial benefits, such as a cream that makes its user attractive and desirable (ESCH. The Brand Consultants, 2025, "Markensteuerrad").
Hard Facts – What's in It for Me?Functional Benefits ⊃
04Brand Tonality
Markentonalität is the emotional side of the brand. It covers the emotions and feelings the brand should trigger. The brand image lets people experience the tonality. ESCH. offers three ways to capture it. The first is the brand's personality.
Soft Facts – How Do I Feel About It?Brand Personality ⊃
05Brand Image
Markenbild means the brand's appearance, not the picture of the brand in people's minds. It covers all non-verbal impressions of the brand that the company builds on purpose and that customers should ideally perceive.
Soft Facts – How Do I Feel About It?Brand Expression and Imagery =

Tier A

Brand Vision Model

David A. Aaker · Prophet

#ElementGroup (as named by the originator)Concept
01Vision Elements
The building blocks of the vision. They are the associations that should come to mind when people see or hear of the brand (Aaker, 2011a, point 3). A brand may be based on six to twelve of them (Aaker, 2014a, p. 20). They are created in three steps. First, the associations the brand aims for are listed.
Starting PointIntended Identity Profile =
02Core Vision Elements
The two to five vision elements that are "the most compelling and differentiating". They reflect the brand's future value propositions, that is, what it will promise customers. They drive the brand-building programs and initiatives (Aaker, 2014a, p. 20).
PrioritiesIdentity Layering and Weighting =
03Extended Vision Elements
All other vision elements, usually three to five (Aaker, 2012, principle 3). They "add texture" to the vision and help strategists judge whether a program is "on brand". They give a home to aspects that may not deserve a core place, such as a brand personality.
PrioritiesIdentity Layering and Weighting =
04Brand Essence
An optional central theme of the vision. It "provides an umbrella over what the brand aspires to do". The right essence can be "magic" for internal communication, for inspiring employees and partners and for guiding programs. It should always be sought, but sometimes it gets in the way.
Theme and CommunicationBrand Essence =
05Brand Position
A short-term guide for communication. It often states "what will be communicated to which target audience with what logic". The current position often stresses the vision elements that will appeal and that the brand can already deliver credibly.
Theme and CommunicationBrand Positioning ⊂ Process and Implementation
06Proof Points
Evidence that the organisation can keep its promise. Proof points are skills and programs the organisation already has. They enable it to deliver what each vision element and its value proposition promise (Aaker, 2014c, "Is Your Vision Really Feasible" section).
ElaborationReasons to Believe =
07Strategic Imperatives
Where proof points are weak or missing, a strategic imperative is needed. Aaker defines it as "a strategic investment in assets, skills, programs or people". Without it, the promise to customers cannot be delivered. But it may require a large investment or a change in culture. Imperatives act as a reality check.
ElaborationStrategic Imperatives = Process and Implementation

Tier A

Corporate Brand Identity Matrix

Mats Urde · Lund University

#ElementGroup (as named by the originator)Concept
01Value Proposition
The mix of appealing arguments aimed at customers and other stakeholders. A strong value proposition should build a good relationship between customers and the brand, lead to purchases and earn the company a good reputation.
ExternalValue Proposition and Brand Promise =
02Relationships
How the company builds relationships with customers and other stakeholders over time. The element "defines a mode of conduct". It covers how the company serves its customers, works with them and relates to them. This should match the company's culture (Urde, 2013, p. 753).
ExternalBrand Relationship =
03Position
Where management wants the corporate brand to stand in the market and in the hearts and minds of key stakeholders. It is not the positioning itself but a point of reference for the positioning work that follows once the identity is defined (Urde, 2013, p. 753).
ExternalBrand Positioning ≈ Process and Implementation
04Expression
The verbal, visual and other signs by which people recognise the company, such as tone of voice, design, graphic style and logo. It also includes a flagship product that shows the brand's qualities. Visual identity is part of the corporate brand identity, "but not at its heart" (Urde, 2013, p. 752).
External / InternalBrand Expression and Imagery ⊃
05Core: Promise and Core Values
The heart of the matrix. Urde defines the brand core as a set of core values that support and lead up to a promise. The promise ties the core values together into a meaningful whole. It is communicated to the outside and guides the company on the inside (Urde, 2013, p. 752).
External / InternalBrand Essence ⊃
06Personality
The mix of human traits that form the company's character. Following Keller and Richey, Urde points to a key difference. A product brand's personality is usually linked to the image of its consumers and users.
External / InternalBrand Personality =
07Mission & Vision
The mission explains why the company exists and what drives it beyond making money. The vision says where it is heading and what inspires it. For companies that start from the inside (brand-oriented), the mission is typically a starting point for defining the corporate brand identity (Urde, 2013, p. 751).
InternalBrand Purpose ⊃
08Culture
The company's attitudes, values and beliefs, and the way it works and behaves. Culture can set the company apart from its competitors. Heritage and track record, country of origin and iconic leaders can be important parts of the culture that shape the corporate brand identity (Urde, 2013, pp. 751–752).
InternalCorporate Culture ⊃
09Competences
The company's skills and processes, above all its core competences. They show what the company does especially well, which knowledge and ways of working set it apart, and where it beats its rivals. This element ties the brand to lasting competitive advantage.
InternalBrand Competences =

Tier A

Corporate Branding Model

Paul Capriotti · Universitat Rovira i Virgili (Tarragona)

#ElementGroup (as named by the originator)Concept
01Corporate Philosophy
The overall idea of the organisation, set by top management (the owner, the CEO or the board, for example) so that the organisation reaches its goals. It is what top management sees as central, lasting and distinctive about the organisation (Capriotti, 2009, p. 25). It has three parts.
Corporate IdentityCorporate Philosophy =
02Corporate Culture
The beliefs, values and ways of behaving that the members of the organisation share without writing them down. They guide the members and show in the way they act (Capriotti, 2009, p. 24). The beliefs are basic assumptions that members share without being aware of them.
Corporate IdentityCorporate Culture =
03Corporate Identity Profile
How the organisation wants its publics to see it. The profile sets out the basic traits the organisation chooses so that publics recognise it, tell it apart from others and prefer it (Capriotti, 2009, p. 213).
From Identity to ProfileIntended Identity Profile =
04Personality Traits
The organisation seen as a "person". These attributes describe the inborn traits and the behaviour that define its character. They concern the way the organisation is and the way it expresses itself, for example young, modern, dynamic or fun (Capriotti, 2009, p. 218, translated).
Three Types of AttributesBrand Personality =
05Institutional Values
The organisation seen as a "social institution". These are the basic values and principles it adopts towards the society, culture and economy around it, in order to earn credibility and trust. Examples are corporate ethics, commitment, care for the environment and support for culture (Capriotti, 2009, p. 218, translated).
Three Types of AttributesBrand Values ⊂
06Competitive Attributes
The organisation seen as a "commercial entity". These attributes aim to strengthen its ability to compete, to win customers or users and to keep them loyal.
Three Types of AttributesKey Differentiator ≈
07Level of Relevance
How central each attribute is to the organisation. Capriotti proposes three levels. At the top are two or three central attributes. Next come two or three secondary ones of medium importance. All remaining attributes are peripheral (Capriotti, 2009, p. 221).
Weighting the AttributesIdentity Layering and Weighting =
08Desired Level of Recognition
How strongly the organisation wants publics to recognise each attribute (Capriotti, 2009, p. 221). It gives each attribute a value from 1 to 5 or from 1 to 7, based on the attribute's level of relevance. Every attribute thus gets its own number, and the profile can be drawn as a graph (Capriotti, 2009, p. 222).
Weighting the AttributesIdentity Layering and Weighting ⊂

Tier A

Corporate Identity System

Japanese CI Practice · Formula Summarised by Okada (1986)

#ElementGroup (as named by the originator)Concept
01Mind Identity (MI)
MI reviews the corporate philosophy and rebuilds it. It makes clear why the company exists and what it aims for. It also sets rules for running the company to match. Hiraike, summing up Okada, calls MI "the essential part of CI" (Hiraike, 2001, pp. 2–3, translated).
CoreCorporate Philosophy =
02Visual Identity (VI)
VI gives the corporate philosophy a visible form. Hiraike, summing up Okada, calls it "the most CI-like part". Typical steps are a new company name or a new symbol mark (Hiraike, 2001, p. 3, translated). Okada's table speaks of giving the philosophy a form that people can see and hear (Hiraike, 2001, p. 2, Table 1).
Two Ways to Spread ItBrand Signs =
03Behaviour Identity (BI)
BI makes the corporate philosophy take root in everyday behaviour. When people say that CI improves a company's constitution or revives the organisation, this is the part they mean (Hiraike, 2001, p. 3).
Two Ways to Spread ItCorporate Behaviour =

Tier A

De Chernatony Brand Identity Model

Leslie de Chernatony · Open University Business School

#ElementGroup (as named by the originator)Concept
01Brand Vision
The vision is the starting point of the model. It is the brand's "core purpose and envisioned future". The core purpose "shows how the brand will make the world a better place, improving people's lives". It should inspire staff and give direction to their work.
CentreBrand Vision ⊃
02Culture
Corporate culture covers the company's artefacts, values and assumptions, and it guides behaviour (de Chernatony & Harris, 2000, p. 269). Artefacts are the visible part of a culture (Suomi et al., 2013, p. 205). The values and assumptions of staff steer what they do, "particularly in novel situations".
CentreCorporate Culture =
03Positioning
Positioning "sets out what the brand is, who it is for and what it offers" (Harris & de Chernatony, 2001, p. 444). Managers need to check whether the intended positioning fits the brand's core purpose and values (de Chernatony & Harris, 2000, p. 269).
Driven by Vision and CultureBrand Positioning ⊃ Process and Implementation
04Personality
Personality is "a metaphor for the brand's emotional values" (de Chernatony & Harris, 2000, p. 269). It describes the kind of person the brand would be if it were human (Suomi et al., 2013, p. 205). It grows out of the brand's core values, among other sources, and out of its positioning.
Driven by Vision and CultureBrand Personality =
05Relationships
Relationships grow out of the way stakeholders deal with the brand, and the brand's values define them. Staff are central here (de Chernatony & Harris, 2000, p. 269). The figure lists relationships from staff to staff, staff to customers and staff to other stakeholders (Harris & de Chernatony, 2001, p. 443, Figure 1).
Towards StakeholdersBrand Relationship ⊃
06Presentation
The last component is the way the identity is presented to stakeholders (de Chernatony & Harris, 2000, p. 269). The task is to find presentation styles that reflect stakeholders' aspirations and self-images, in other words how they would like to be and how they see themselves (de Chernatony & Harris, 2000, pp. 269–270).
Towards StakeholdersBrand Expression and Imagery ≈

Tier A

Identity-Based Brand Management

Christoph Burmann · University of Bremen

#ElementGroup (as named by the originator)Concept
01Brand Origin
Origin ( Markenherkunft ) is the foundation of the identity. Insiders and outsiders alike first see and interpret a brand in the light of where it comes from. Origin is not the same as history. History covers every past event linked to the brand. Origin picks out certain parts of that history and stresses them.
Foundation and OfferingBrand Heritage and Origin =
02Brand Competences
Next to origin, the identity rests mainly on the competences of the company that runs the brand. The figure calls them (Kern-)Kompetenzen der Marke , the brand's (core) competences. They are the company's special ability to combine its resources in a way that suits the market.
Foundation and OfferingBrand Competences =
03Brand Offering
The offering ( Art der Markenleistungen ) is the basic kind of products and services the brand provides. It builds directly on the competences and decides how customers can use the brand. Management has to set the basic form and features of these products and services.
Foundation and OfferingProduct Scope =
04Brand Vision
The vision ( Markenvision ) sets the brand's long-term direction for five to ten years. It should motivate everyone inside the company. Vivid, emotional guidelines should show what role the brand plays in reaching the company's long-term goals. Brand goals are more concrete and cover a shorter time.
Direction and CharacterBrand Vision =
05Brand Values
The values ( Markenwerte ) are the basic beliefs of management and employees, in other words, what the brand "believes in" (translated). They should express important emotional parts of the identity and what the target groups wish for in an ideal brand.
Direction and CharacterBrand Values =
06Brand Personality
Following Azoulay and Kapferer, Burmann defines the personality ( Markenpersönlichkeit ) as "the set of human personality traits that are both applicable and relevant for brands". These traits show in the brand's verbal and non-verbal style of communication. The brand's typical representatives and its origin shape this style.
Direction and CharacterBrand Personality =

Tier A

Three-Hour Brand Sprint

Jake Knapp · GV (Google Ventures)

#ElementGroup (as named by the originator)Concept
0120-Year Roadmap
Fifteen minutes. Most teams focus on what they are doing now. "But if your company is successful, your brand will last a long time." So the team looks 20 years ahead. On a timeline marked 5, 10, 15 and 20 years ahead, everyone notes what the company might be doing at each date, and the Decider picks one item per date.
MotivationBrand Vision ≈
02What, How, Why
Thirty minutes. The exercise is "based completely on Simon Sinek's 'Golden Circle'". The team draws three circles inside each other: what on the outside, how in the middle, why at the centre. What is a phrase for the company's main business over the next five years.
MotivationBrand Purpose ⊃
03Top Three Values
Thirty minutes. Values make the why more specific. Knapp knows that "company values" can sound like "consultant baloney". For him, they are "stuff that really matters to us" or, better still, "decision-making principles". Many companies list values, but few do the hard work of reducing and ranking them.
DetailBrand Values =
04Top Three Audiences
Thirty minutes. Values are not the whole picture, because "you need to know who you're talking to". The team lists all possible audiences and then decides which matter most. Customers count, but Knapp suggests thinking more broadly about whose opinion matters.
DetailTarget Customers ≈
05Personality Sliders
Thirty minutes. This exercise "defines the attitude and style of your brand" (Knapp, 2017, "Introducing the Brand Sprint" section). The whiteboard shows four lines, each running between two extremes: Friend to Authority, Young & Innovative to Mature & Classic, Playful to Serious, and Mass Appeal to Elite.
Position Relative to OthersBrand Personality =
06Competitive Landscape
Thirty minutes. The last exercise "compares your brand to other companies" (Knapp, 2017, "Introducing the Brand Sprint" section). It uses "a simple 2x2 matrix", two crossing axes that form four fields. Classic to Modern runs along the horizontal axis, Expressive to Reserved along the vertical one.
Position Relative to OthersCompetitive Environment ≈ Analysis Input

Tier B

Brand Essence Wheel

Ted Bates Agency (Bates Worldwide) · Advertising Agency · c. 1980

#ElementGroup (as named by the originator)Concept
01Attributes
The outer ring, the brand attributes (Markenattribute), describes the product as it can be experienced through all the senses (Drömann, 2020, para. 2).
Four Rings and the CoreBrand Attributes =
02Benefits
The next ring holds the brand benefit (Markennutzen). Drömann reads it as the rational or functional-technical benefit only; at least the description does not clearly refer to a psychosocial or emotional benefit (Drömann, 2020, para. 2).
Four Rings and the CoreFunctional Benefits =
03Values
The third ring from the outside holds all the emotional values (Werte) that users ascribe to the brand (Drömann, 2020, para. 2).
Four Rings and the CoreEmotional and Self-Expressive Benefits ≈
04Personality
The fourth ring holds the brand personality (Markenpersönlichkeit): all the human traits that consumers ascribe to the brand and that have a positive effect on their relationship with it (Drömann, 2020, para. 2).
Four Rings and the CoreBrand Personality =
05Brand Essence
At the centre is the brand essence: the core or heart that sums up the brand and its four outer layers in condensed form and says what the brand stands for. It should be limited to a single short sentence (Drömann, 2020, para. 3).
Four Rings and the CoreBrand Essence =

Tier B

Brand Flower

Dietrich Identity · Brand and Corporate Identity Consultancy · 2018

#ElementGroup (as named by the originator)Concept
01Brand Core
The brand core ( Markenkern ) sits in the middle of the flower, where the three brand values overlap. It "symbolises the most important value" (translated). It identifies the brand to the outside world and sets it apart from competitors more strongly than anything else (Dietrich, 2021; Lenz, 2021, "DID Markenmodell").
Brand FlowerBrand Essence =
02Brand Values
Three brand values ( Markenwerte ) surround the core. They describe the brand's attitude and reflect the inner culture and strengths of the organisation (Lenz, 2021, "DID Markenmodell").
Brand FlowerBrand Values =
03Brand Facets
Each brand value has three brand facets ( Markenfacetten ) (Dietrich, 2021). They complement the value and describe it in more detail. With them, the values become "tangible, understandable" and guide behaviour (translated) (Lenz, 2021, "DID Markenmodell").
Brand FlowerBrand Values ⊂

Tier B

Brand Frame

Helder · Brand Strategy and Design Agency, Berlin · 2023

#ElementGroup (as named by the originator)Concept
01Competence
Competence is "the value your brand delivers to its target audience" and the way the brand "differentiates itself from competitors" (Helder, n.d.-a, "The Elements of the Helder Brand Frame"). In short, it defines what the brand delivers and to whom (Helder, n.d.-a, "Frequently Asked Questions").
Brand FrameValue Proposition and Brand Promise ⊃
02Mission
The mission is the brand promise, written as a simple equation: "the customer's problem plus your brand's solution equals the customer's success" (Helder, n.d.-a, "The Elements of the Helder Brand Frame"). It expresses the value the brand creates for its customers (Helder, n.d.-a, "Frequently Asked Questions").
Brand FrameValue Proposition and Brand Promise =
03Ambition
Helder uses an ambition instead of a vision: "a concrete objective your brand aims to achieve within a defined timeframe" (Helder, n.d.-a, "Ambition Instead of Vision").
Brand FrameBrand Ambitions =
04Brand Values
Brand values are "the principles that shape how your brand delivers on its promise, both internally and externally" (Helder, n.d.-a, "The Elements of the Helder Brand Frame"). They define how the brand behaves (Helder, n.d.-a, "Frequently Asked Questions").
Brand FrameBrand Values =
05Brand Core
The brand core is the brand's "superpower": "the single most distinctive and defining characteristic that sets it apart" (Helder, n.d.-a, "The Elements of the Helder Brand Frame").
Brand FrameBrand Essence ⊃

Tier B

Brand Gestalt Model

Andreas Wiehrdt · BrandDoctor, Munich · 2020

#ElementGroup (as named by the originator)Concept
01Point of View
The first module asks: "What is your brand's attitude towards topics that are highly important and relevant to your target group?" (Wiehrdt, 2020a, figure). Not every brand can take a credible stand on every social issue.
Eight ModulesBrand Values ≈
02Pedigree
The second module asks: "What is the founding story behind your brand? What stories and myths are told?" (Wiehrdt, 2020a, figure). Like a family tree for a person, the pedigree defines the brand's roots and gives it a home and an authentic story. This can make the brand more approachable, tangible and exciting (Wiehrdt, 2021c).
Eight ModulesBrand Heritage and Origin ⊃
03Product
The third module asks: "What kind of products and services should be offered under the trademark?" (Wiehrdt, 2020a, figure). The German version adds which iconic product customers should link with the brand (Wiehrdt, 2020a).
Eight ModulesProduct Scope =
04Personality
The fourth module asks which personality the brand should radiate and which human characteristics it should be given (Wiehrdt, 2020a, figure). A clearly defined brand personality builds an emotional bond with customers, sets the brand apart from competitors and keeps its communication consistent (Wiehrdt, 2024a).
Eight ModulesBrand Personality =
05Principles
The fifth module asks: "What is the higher meaning, the purpose of your company? Which guiding principles and which values shape your actions?" (Wiehrdt, 2020a, figure). This is also the place for the "why" or purpose: the entrepreneurs' vision, the mission and the most important values that are to guide future decisions.
Eight ModulesCorporate Philosophy =
06Properties
The sixth module asks: "What iconographic elements shape the perception of your brand? Which images form the brand experience?" (Wiehrdt, 2020a, figure). Such distinctive brand elements, also called brand assets, include symbols, logos, colours, taglines, sounds, characters, brand ambassadors, shapes and tones.
Eight ModulesBrand Signs =
07Positioning
The seventh module asks which place the brand should occupy in the minds of customers and how it will stand out from competitors (Wiehrdt, 2020a, figure). A strong positioning says not only who the brand is but also who it is not, and for whom it is not there (Wiehrdt, 2026).
Eight ModulesBrand Positioning = Process and Implementation
08Promise
The eighth module asks: "What relevant value proposition does the brand want to give its customers?" (Wiehrdt, 2020a, figure). The promise is more than a list of benefits. It describes how the brand solves an important customer problem in a way the competition cannot, and so becomes its unique selling point (Wiehrdt, 2021d).
Eight ModulesValue Proposition and Brand Promise ⊃

Tier B

Brand Identity Canvas (Alves)

Antonio Pedro Cruz Costa Alves · ESPM, São Paulo · 2022

#ElementGroup (as named by the originator)Concept
01Organisation
The most internal dimension: the corporate influence on the brand and its activities. The company's mission, vision and values work in the background and "should not contradict the brand essence"; employees and other stakeholders can also affect the brand (Alves, 2022, p. 142).
Internal: OrganisationCorporate Philosophy ≈
02Brand Essence
The core brand identity and centrepiece of the model, made up of the brand ethos and values: "what the brand stands for, why it has come into existence, and why it needs to be kept unchanged over time" (Alves, 2022, p. 143). It is strategic and rarely changes, because brand values and purpose need to stay consistent (p. 144).
Internal and External: Brand IdentityBrand Essence ⊃
03Narrative
Brands need to strengthen their storytelling so that the consumer is "transported" into the story. Plot, characters and causal links create the story ambience, and archetypes and myths can deepen emotional bonds (Alves, 2022, pp. 142–143).
Internal and External: Brand IdentityBrand Story and Narrative =
04Personality
The anthropomorphisation of the brand: a tone of voice and human characteristics that people can easily recognise and praise. A brand can adopt a personality and should remain consistent "to avoid being seen as fickle" (Alves, 2022, p. 143).
Internal and External: Brand IdentityBrand Personality =
05Relationship
The same human characteristics should also be explored in the brand's relationships: brands should embrace and leverage fan communities and keep a dialogue with consumers, while interactions, events and co-creation increase attachment and loyalty (Alves, 2022, p. 143).
Internal and External: Brand IdentityBrand Relationship ⊃
06Symbology
The brand's symbols and how they are expressed: logotypes, fonts, colours, symbols and sometimes spokes-characters, all with denotative and connotative meanings that brand managers should explore (Alves, 2022, p. 143). The canvas asks for the key brand symbols, their meanings and how they are represented (p. 141).
Internal and External: Brand IdentityBrand Signs =
07Brand Positioning
Positioning is "the brand frontier and what consumers and competitors see": brands define their target consumers, where they sell and the best functional and emotional attributes (Alves, 2022, p. 143). Positioning is tactical and constantly reviewed (p. 144).
External: Positioning and MarketBrand Positioning ⊃ Process and Implementation
08Market
The societal, environmental and cultural aspects of a particular place and time: consumer values and preferences, the competitor landscape, norms, habits and culture wherever the brand is sold. Positioning only makes sense when it is directed at a specific market (Alves, 2022, p. 143).
External: Positioning and MarketExternal Environment Analysis ⊃ Analysis Input
09Brand Results
The outcome of the interactions between the brand and its environment (Alves, 2022, p. 142), summarising all branding efforts, such as brand awareness, valuation, equity and market share: "No brand can endure without being tracked and measured." (p. 143).
ResultsBrand Equity and Strength ⊃ Perception and Outcome
10Photography
Guides the creative direction with example images that show the intended camera angles, aperture, composition, light, pose, setting, dress code and so on; video and sound can be added here (Alves, 2022, p. 145).
Mood Board (Back Page)Brand Expression and Imagery ⊂
11Typography
The fonts used, examples of text and their applications (Alves, 2022, p. 145).
Mood Board (Back Page)Brand Signs ⊂
12Tone of Voice
The brand language: friendly, smart or direct, relaxed and conversational or formal and sophisticated, and the words that describe it; speech can be added here (Alves, 2022, p. 145).
Mood Board (Back Page)Brand Expression and Imagery ⊂
13Colour
The palettes used, primary and secondary colours, combinations, saturation, hue, black and white (Alves, 2022, p. 145).
Mood Board (Back Page)Brand Signs ⊂
14Symbols
The logo, characters, icons, brand names, taglines, emblems and any other graphic element "that embeds the brand values and meanings" (Alves, 2022, p. 145).
Mood Board (Back Page)Brand Signs =

Tier B

Brand Identity Canvas (Whitlock)

Jeff Whitlock · SafeBoda · 2016

#ElementGroup (as named by the originator)Concept
01Mission
Why the company exists: its core purpose and values (Whitlock, 2016, figure). Whitlock describes a startup's mission as the "dent it hopes to make in the universe". Mission and vision sit at the top because they should guide every aspect of the brand (Whitlock, 2016, "At the Top").
At the TopBrand Purpose ⊃
02Vision
What the company aspires to become (Whitlock, 2016, figure; "At the Top"). Together with the mission, it should guide every aspect of the brand (Whitlock, 2016, "At the Top").
At the TopBrand Vision =
03Essence
The single word that says what the brand stands for, "your company's soul in one word" (Whitlock, 2016, figure). The word is chosen and defined in this field; Whitlock also suggests listing the connotations the brand deliberately seeks (Whitlock, 2016, "From Left to Right").
Column 1: EssenceBrand Essence =
04Characteristics
The core traits and attributes of the brand, "the personification of your brand" (Whitlock, 2016, figure): the human traits of its personality. The test question is how one would describe the brand if it were a friend (Whitlock, 2016, "From Left to Right").
Column 2: Characteristics and AntonymsBrand Personality =
05Antonyms
What the brand is not: the attributes it seeks to avoid (Whitlock, 2016, figure). Noting them explicitly helps to keep a wanted trait from coming across as an unwanted one (Whitlock, 2016, "From Left to Right").
Column 2: Characteristics and AntonymsBrand Personality ⊂
06Voice
A high-level description of how the brand expresses itself through words and prose style (Whitlock, 2016, figure): the type of words and the general prose style used across all copy, whether product, advertising or content (Whitlock, 2016, "From Left to Right").
Column 3: Voice, Messaging and StoriesBrand Expression and Imagery ⊂
07Messaging
The key consumer-facing messages of the brand, including its tagline (Whitlock, 2016, figure): the few messages that convey the value the products deliver to customers (Whitlock, 2016, "From Left to Right").
Column 3: Voice, Messaging and StoriesKey Messages =
08Stories
The legends about the brand that the company wants to start, its "brand lore" (Whitlock, 2016, figure), and the stories about the company that it will tell (Whitlock, 2016, "From Left to Right").
Column 3: Voice, Messaging and StoriesBrand Story and Narrative =
09Visual
A high-level description of how the brand expresses itself through visual elements (Whitlock, 2016, figure): the company's design style at a high level (Whitlock, 2016, "From Left to Right").
Column 4: Visual Brand LanguageBrand Expression and Imagery ⊂
10Color
The brand's color palette (Whitlock, 2016, figure), given as specific hex values for use across product and content. Defining it early avoids "fifty shades of your startup's blue across the internet" (Whitlock, 2016, "From Left to Right").
Column 4: Visual Brand LanguageBrand Signs ⊂
11Typography
The brand's typeface and fonts (Whitlock, 2016, figure), specified for all copy (Whitlock, 2016, "From Left to Right").
Column 4: Visual Brand LanguageBrand Signs ⊂
12Form, Line, Texture, Space
The principles that govern the other distinctive visual elements of the brand (Whitlock, 2016, figure). Whitlock advises non-designers to look into form, line, texture and space so that the guidelines keep the brand consistent (Whitlock, 2016, "From Left to Right").
Column 4: Visual Brand LanguageBrand Expression and Imagery ⊂

Tier B

Brand Identity Formation Model

Marina B. Yanenko · Peter the Great St. Petersburg Polytechnic University · 2016

#ElementGroup (as named by the originator)Concept
01Physique
Physique ( физические данные , literally "physical data") covers both the physical attributes of each item in the range and the unity of the physical data of the brand as a whole.
FacetsBrand Attributes =
02Personality
Personality ( индивидуальность , literally "individuality") describes the brand's characteristic features in terms of personal traits. The product becomes a means of self-identification: consumers project their own wishes, experiences and preferences onto it.
FacetsBrand Personality =
03Culture
Culture ( культура ), like personality, belongs to the brand's content features. It can reflect the image of a country, the history of the company or product, traditions, corporate values (following Kapferer), national features and the like.
FacetsBrand Values ⊃
04Relationships
Relationships ( взаимоотношения ) are a particular type of relationship and interaction between consumer and brand, "a type of behaviour that for the most part identifies brands" (translated). The facet defines how the brand acts, how it delivers services and what its relations with consumers are like.
FacetsBrand Relationship =
05Reflection
Reflection ( отражение ) is how consumers would like to appear to others and what impression they would like to make when using the brand. Here the brand serves as a means of building relationships, fitting into a group or reaching shared goals.
FacetsPrototypical User =
06Self-Image
In the self-image ( самообраз ), the brand serves as a means of self-identification. For B2B brands, as with reflection, the self-image may carry a sense of professionalism, status, modernity or conservatism (Yanenko, 2016, p. 116).
FacetsBrand-Related Self-Image =
07Brand Essence
Brand essence ( суть бренда ) is "the most important thing about the brand in two or three words" (translated). This facet reflects the group of characteristic properties that express what the brand is, its main mission and idea (Yanenko, 2016, p. 116).
CentreBrand Essence =

Tier B

Brand Leadership Model

David A. Aaker and Erich Joachimsthaler · Prophet and Vivaldi · 2000

#ElementGroup (as named by the originator)Concept
01Organizational Structure and Processes
This field ( Estructura y procesos organizativos ) stands for the task of creating the organization that builds brands: taking responsibility for creating strategies and management processes (Campos Guzmán, 2012, p. 91; translated). The figure names its two parts, responsibility for brand strategy and management processes (p.
Four TasksBrand Governance = Process and Implementation
02Brand Architecture
Brand architecture ( Arquitectura de la marca ) means developing a complete architecture: defining the role of each of the organization's brands, how the existing brands are articulated and how new brands are included, so that offers to the customer become clear and the brands create synergy among themselves (Campos Guzmán, …
Four TasksBrand Architecture = Business and Strategy
03Brand-Building Programs
Brand-building programs ( Planes de construcción de la marca ) are to be efficient and effective: they access multiple media in order to achieve brilliance, while the results are measured (Campos Guzmán, 2012, p. 91; translated).
Four TasksMarketing Communication ⊃ Process and Implementation
04Brand Identity
Brand identity ( Identidad de la marca ) belongs to the task of developing a brand strategy for the key factors.
Four TasksIntended Identity Profile ⊃

Tier B

Brand One / Gramco Brand Model

Gramco · Branding firm, Tokyo · 2021

#ElementGroup (as named by the originator)Concept
01Brand Purpose
Purpose ( パーパス , 存在意義 ) is the company's reason for being: the answer to the question "why does the world need this company?" (translated).
CentreBrand Purpose =
02Brand Vision
The brand vision ( ブランドビジョン ) puts in writing what the brand wants to be, or should be, in the future. It declares the will to achieve this for certain, even if it is not achieved today.
CentreBrand Vision =
03Brand Value Proposition
The value proposition ( 提供価値 ) is the unique value that a company or organisation can hand to its customers and stakeholders and that others cannot copy. It is the core of the brand concept and consists of emotional and functional value (Gramco, n.d.-a, "Value Proposition (提供価値)"). It also includes the benefits.
CentreValue Proposition and Brand Promise =
04Personality
The brand personality ( パーソナリティ ) is the brand's character as a person; it overlaps with the culture of the whole organisation. It is made clear when the brand concept is defined and shows how the brand should behave.
Lower Half of the Outer RingBrand Personality =
05Key Customers
The key customers ( 戦略顧客 , literally "strategic customers") are the group the brand most wants to do business with, or whose empathy it most wants to win. The brand still serves other customers, but products and services are hard to develop without an assumed customer.
Lower Half of the Outer RingTarget Customers =
06Positioning
Positioning ( ポジショニング ) decides which position the brand should take in the market compared with its competitors. After research has shown the current situation, the target position is chosen with the brand vision and the key customers in mind (Gramco, n.d.-a, "Positioning").
Lower Half of the Outer RingBrand Positioning = Process and Implementation
07Brand Architecture
Brand architecture ( ブランド体系 ) covers the vertical and cross-cutting relations between a company's brands. Drawn as a triangle, the corporate brand sits at the top, with business, category, line (series) and product brands below it.
Lower Half of the Outer RingBrand Architecture = Business and Strategy
08Message
The brand message ( ブランドメッセージ ) is one of the elements of the Brand Model. It is composed from the written brand vision, value proposition, personality and so on.
Upper Half of the Outer RingKey Messages =
09Design
Brand design ( ブランドデザイン ) is one of the elements of the Brand Model: the design that symbolises the brand. It consists of the brand symbol, the logo, sub-elements, colours, the brand style and so on (Gramco, n.d.-a, "Design").
Upper Half of the Outer RingBrand Signs =
10Experience
Brand experience ( ブランド体験 ) means letting the key customers feel the brand's world: for example, touching and trying a product to understand its functional value, or hearing the brand story so that interest grows and the emotional value can be felt. Designing the "place" of the experience matters.
Upper Half of the Outer RingPoint of Sale and Environmental Design ≈
11Management
Brand management ( ブランドマネジメント ) is the set of tasks for planning, developing and running the brand so that the company can use it strategically.
Upper Half of the Outer RingBrand Strategy ⊃ Process and Implementation

Tier B

Brand Onion

Planning format of agency strategists and marketing teams · Originator not documented · n.d.

#ElementGroup (as named by the originator)Concept
01Attributes
The outer layer, where the work starts with what is visible: "The tangible, functional characteristics of the brand. What it does. What it offers. The rational, provable facts." In short, attributes "describe features" (FRMWRKS, n.d., section The Framework).
Five LayersBrand Attributes =
02Benefits
The second layer: "What those attributes deliver to customers. The practical and emotional outcomes. Why the attributes matter." Benefits "explain value" (FRMWRKS, n.d., section The Framework).
Five LayersFunctional Benefits ⊃
03Values
The third layer: "The beliefs and principles the brand stands for. What it cares about beyond profit. The moral and ethical foundation." Values "express belief" (FRMWRKS, n.d., section The Framework).
Five LayersBrand Values =
04Personality
The fourth layer asks: "If the brand were a person, how would it behave?" It covers "the tone, style, and character" and how the brand "shows up in the world"; personality "gives it character" (FRMWRKS, n.d., section The Framework).
Five LayersBrand Personality =
05Essence
The core: "The single word or short phrase that captures the brand's core identity. Everything distilled to its simplest, truest form." The essence "captures everything in a word or phrase" (FRMWRKS, n.d., section The Framework).
Five LayersBrand Essence =

Tier B

Brand Orientation and Brand Hexagon

Mats Urde · Lund University · 1994/1999

#ElementGroup (as named by the originator)Concept
01Vision & Mission
The lower node is the point of departure of the model (Gerlach & Witt, 2012, p. 18). Brand building starts from a clear understanding of the internal brand identity, so the brand mission comes first (Mohamed, 2013, p. 47).
Outer NodesBrand Purpose ⊃
02Target Audience
The upper node stands for how the target customers understand the brand (Mohamed, 2013, p. 48). In a brand-oriented organisation, the brand is "a strategic platform for interplay with the target group" and not just an unconditional response to what customers demand at any moment (Urde, 1999, as cited in Mohamed, 2013, pp.
Outer NodesTarget Customers ≈
03Product Category and Product
On the right side of the hexagon, product category and product serve as the reference function, and customers judge them rationally (Mohamed, 2013, p. 48). Urde's model distinguishes between product and product category (Larsson et al., 2001, p. 26). The product is linked to the centre by quality (Gerlach & Witt, 2012, p.
Outer NodesProduct Scope =
04Company Name and Brand Name
On the left side, company name and brand name carry the emotional function, and customers judge them emotionally; for Urde, a brand is experienced as a whole, with feeling as well as reason (Mohamed, 2013, p. 48). The brand name is linked to the centre by personality (Gerlach & Witt, 2012, p. 18, Figure 3). Larsson et al.
Outer NodesBrand Signs ⊂
05Positioning: Core Values
The centre holds the core process in which the meaning of the brand is created; it consists of positioning and core values (Mohamed, 2013, p. 48). A brand-oriented company communicates its core values through positioning (Larsson et al., 2001, p. 29; translated).
CentreBrand Positioning ⊃ Process and Implementation
06Communication
Positioning consists of three parts, quality, personality and communication, and their combination makes it possible to position the brand clearly in customers' minds (Urde, 1999, as cited in Larsson et al., 2001, p. 29; translated).
Links to the CentreMarketing Communication = Process and Implementation
07Personality
Personality means the human characteristics that can be associated with the brand (Larsson et al., 2001, p. 29; translated).
Links to the CentreBrand Personality =
08Quality
Quality is product-related; price, for example, often reflects quality and can therefore be used in positioning (Larsson et al., 2001, p. 29; translated). In Mohamed's reading, the model treats product quality and brand identity as important parts of brand building (Mohamed, 2013, p. 49).
Links to the CentreBrand Attributes ⊂
09Awareness
Awareness, associations and loyalty build the fundamental inner relationships of the model (Gerlach & Witt, 2012, p. 18); they follow Aaker's brand equity dimensions of brand awareness, brand association and brand loyalty (Mohamed, 2013, p. 49).
Inner TriangleBrand Equity and Strength ⊂ Perception and Outcome
10Associations
Through associations, the second step, the brand is differentiated, and attitudes and feelings are created (Gerlach & Witt, 2012, p. 18). In the figure, the step runs along the base of the triangle between brand name and product (Figure 3).
Inner TriangleBrand Equity and Strength ⊂ Perception and Outcome
11Loyalty
In the last step, a strong relationship and loyalty are created through the communication of the brand identity and core values (Gerlach & Witt, 2012, p. 18). In the figure, the step runs between brand name and target audience (Figure 3).
Inner TriangleBrand Equity and Strength ⊂ Perception and Outcome

Tier B

Brand Thinking Canvas

Anne Miltenburg · Brand The Change · 2014

#ElementGroup (as named by the originator)Concept
01Brand Essence
The centre of both parts of the canvas (Brand The Change, n.d., figure). Miltenburg calls a great brand essence "a catalyst" for everything a brand does: it guides the way the brand communicates, and finding the right way to bring it to life in visuals and messages takes time and practice (Miltenburg, 2016b, section "Lesson …
Part One: Brand CoreBrand Essence =
02Vision
The brand core "is built on the change you want to see in the world" and is captured in a vision, mission and values (Brand The Change, 2023, book p. 63).
Part One: Brand CoreBrand Vision =
03Mission
"A mission describes how you are going to get there", the way up the mountain to the vision (Miltenburg, 2016a, sections on the mission and on the difference).
Part One: Brand CoreBrand Mission =
04Values
Brand values are "the fundamental beliefs and principles that will guide and define its identity and behaviour". They shape how a brand presents itself and how it deals with its team, its audiences and other stakeholders (Miltenburg, 2023, section "What Are Brand Values?").
Part One: Brand CoreBrand Values =
05Brand Promises
The brand promises capture "what you commit to deliver to your audiences" (Brand The Change, 2023, book p. 63). On the canvas they form the outer ring of the brand core, around vision, mission and values (Brand The Change, n.d., figure).
Part One: Brand CoreValue Proposition and Brand Promise =
06Visual Identity
The brand identity "consists of your visual and verbal expression: what you look like, how you talk" (Brand The Change, 2023, book p. 63). The visual identity is how the brand looks; the field text on the canvas gives examples such as the logo, the colour palette and type (Brand The Change, 2022, manual p. 10).
Part One: Brand IdentityBrand Signs ⊂
07Verbal Identity
How the brand talks (Brand The Change, 2023, book p. 63). The field text on the canvas names as examples "your brand name, pay-off/slogan, tone of voice, messaging or content" (Brand The Change, 2022, manual p. 10).
Part One: Brand IdentityBrand Signs ⊃
08Products & Services
Brand interactions "guide all the points of contact that you build with your audiences", from the people a brand hires to the products and services it offers. The core also guides how a brand sets up its production chain or sources its materials (Brand The Change, 2023, book p. 63).
Part One: Brand InteractionsProduct Scope ≈
09Places & Events
The places where the brand wants to be seen (Brand The Change, 2023, book p. 63). The field text asks where the brand is located and which events it can develop (Brand The Change, 2022, manual p. 10).
Part One: Brand InteractionsPoint of Sale and Environmental Design =
10Communication & Channels
The types of channels a brand chooses to communicate (Brand The Change, 2023, book p. 63). The field text asks how the brand will communicate and through which channels, what its topic is and what it says (Brand The Change, 2022, manual p. 10).
Part One: Brand InteractionsMarketing Communication = Process and Implementation
11Partnerships & Collaborations
The partnerships a brand forms with others (Brand The Change, 2023, book p. 63).
Part One: Brand InteractionsBrand Leverage and Co-Branding = Process and Implementation
12People, Talent & Behavior
The people a brand hires and how they behave when they meet its customers (Brand The Change, 2023, book p. 63). The field text asks: "Who are the faces of your brand? How do they put your purpose and values into action?" (Brand The Change, 2022, manual p. 10).
Part One: Brand InteractionsCorporate Behaviour ⊃
13Technology
The field text asks: "What hardware or software can support interaction with your audiences?" (Brand The Change, 2022, manual p. 10).
Part One: Brand InteractionsKey Touchpoints ≈
14Audience
The second part of the canvas asks who needs to know about the brand (Brand The Change, n.d., figure). It helps to define "who your audience is and how you can direct what they think and feel about you" (Brand The Change, 2022, product description).
Part Two: Who Is Your Audience?Target Customers ≈
15What
For each audience, what the brand wants them "to think and feel about you" (Brand The Change, n.d., figure, Part Two).
Part Two: Who Is Your Audience?Intended Identity Profile ⊂
16How
For each audience, "how you will achieve that" (Brand The Change, n.d., figure, Part Two).
Part Two: Who Is Your Audience?Marketing Communication ≈ Process and Implementation

Tier B

Branding for Builders

Gibson Biddle · Former VP of Product, Netflix · 2017

#ElementGroup (as named by the originator)Concept
01Positioning
Positioning is "the place a brand occupies in a consumer's mind" (Biddle, 2017, figure): a brand's ability to place an idea in people's heads relative to competitors.
The Positioning ModelBrand Positioning = Process and Implementation
02Customer Benefit
The second question of the positioning model asks: "How does it benefit customers?" The answer reappears in the brand pyramid as its second level, the product benefits (Biddle, 2017).
The Positioning ModelFunctional Benefits =
03Personality
The third question asks: "How do you define its personality?" The question behind it is how the product should relate to customers. Biddle suggests imagining that someone met the company or product at a cocktail party: how should people describe it afterwards (Biddle, 2017)?
The Positioning ModelBrand Personality =
04Product Attributes
The base of the pyramid, read from bottom to top, holds the product features that deliver benefits to customers: the features or components that consumers buy or use. All other levels "ladder up" from this foundation.
The Brand PyramidBrand Attributes =
05Product Benefits
This level states how the product improves customers' lives. The benefits are the same as the customer benefits of the positioning model, and the product attributes must make them possible (Biddle, 2017).
The Brand PyramidFunctional Benefits =
06Emotional Benefits
This level asks how the product makes customers feel, if a world-class product delivers its benefits and exceeds customers' expectations; the words must describe feelings. Biddle includes emotion because it makes things memorable, citing Maya Angelou: people "will never forget how you made them feel" (Biddle, 2017).
The Brand PyramidEmotional and Self-Expressive Benefits =
07Something Bigger
The top asks how the product might "dent the universe" in the long term, if it fully delivers the product and its emotional benefits; teams should think twenty years ahead. Many teams struggle with this part, and Biddle's advice is "Think Big".
The Brand PyramidBrand Purpose ⊃
08Headline
The headline gives an executive summary of the whole model. When an advertising campaign is developed, it is the title of the campaign (Biddle, 2017).
The Brand PyramidKey Messages ≈

Tier B

CORE Discovery Framework

Jose Caballer · The Futur · 2019

#ElementGroup (as named by the originator)Concept
01Team Alignment
The opening exercise ( Alignment Exercise ) starts from the observation that "people love it when they are included".
The Core of COREInternal Brand Management ≈ Process and Implementation
02Brand Attributes
For Caballer, the first and most important driver of strategy is an organisation's understanding of who it is: what it does, for whom, how it does it, how it feels and how it affects the world.
The Core of COREIntended Identity Profile ≈
03Customer Profiles
Delivering value with any product or service rests on understanding customer needs, yet whole teams are seldom clear, aligned and prioritised around them.
The Core of CORETarget Customers ⊃
04Goals Prioritization
People need to know what to focus on and do not want to waste effort on work that will be changed or thrown away later. The exercise defines the business priorities for revenue (monetisation), awareness (marketing) and efficiency (operations), simply by asking the right questions and listening.
The Core of COREBrand Ambitions ≈
05Attribute Clustering
Because no design can serve every brand attribute, this exercise turns the attributes into tangible design in a clearer, systematic way. For each planned design direction, one main and three supporting attributes are selected.
The Core of COREBrand Expression and Imagery ≈
06Data Matching
This exercise looks for solutions to the client's business problems beyond the requested deliverable, such as a website, a video or an identity. It matches the top three needs of the customers with the priorities of the business, which Caballer calls "The Weave", and brainstorms solutions that are a win for both.
The Core of COREBrand Strategy ≈ Process and Implementation
07Impact Narrative
The brainstormed solutions are put into the context of time as customer journeys. The journeys of three to four customers are mapped in parallel, so that the links between the solutions become visible, as well as how customers relate to one another and can add value to each other in a community.
The Core of COREKey Touchpoints ≈
08The Brief
The brief translates the strategy into instructions for design. It informs the two to three design directions presented to the client and is where the designer "plans the design" with a conceptual framework of five questions, starting with "What is the highest impact, lowest effort solution that I have to create to move the …
The Core of COREBrand Guidelines and Manuals ≈ Process and Implementation

Tier B

Cohesive Brand

Labsology · Brand consultancy (法博思品牌顧問), Taipei · 2022

#ElementGroup (as named by the originator)Concept
01Conscious
Conscious ( 清醒的組織團隊 , "a clear-minded organisational team"): the root of the brand is the organisation.
Core ElementsBrand Orientation ≈ Process and Implementation
02Concept
Concept ( 整合的策略系統 , "an integrated strategy system"): only an integrated strategy system gives the members of the organisation a shared picture of the brand's development goals.
Core ElementsBrand Strategy ≈ Process and Implementation
03Connection
Connection ( 內外的持續串連 , "continuous linking of inside and outside"): a vital brand keeps growing organically.
Core ElementsInternal Brand Management ≈ Process and Implementation
04Consulting and Coaching in Parallel
The consulting-and-coaching mode ( 顧問輔導與教練並行模式 ) is more than a consultant solving short-term problems.
Brand Empowerment SystemInternal Brand Management ≈ Process and Implementation
05Brand Strategy Map Integrating Inside and Outside
The brand strategy map ( 內外整合的品牌策略地圖 ) rests on the view that brand development needs a clear strategy and, just as much, an organisation able to carry it out. The map links organisation and market, strategy and execution, so that the members of the organisation work together to reach the goals (Labsology, n.d.; translated).
Brand Empowerment SystemBrand Strategy = Process and Implementation
06Empowering Iterative Brand Internalisation Process
The internalisation process ( 賦能式品牌內化迭代流程 ) solves problems and also creates chances to learn, empowering the organisation.
Brand Empowerment SystemInternal Brand Management = Process and Implementation

Tier B

Context Branding Model

Satoshi Akutsu and Shigeru Ishida · Hitotsubashi University and Dentsu, Tokyo · 2002

#ElementGroup (as named by the originator)Concept
01Brand Identity
Brand identity ( ブランド・アイデンティティ ) is the company side of the model (Kobayashi, 2003, p. 112; Sakurai, 2018, p. 21, Fig. 2-8). It stands for what the company wants the brand to be: the company's self-image of the brand and, at the same time, the brand image it seeks from customers.
Three DomainsIntended Identity Profile =
02Brand Communication
Brand communication ( ブランド・コミュニケーション ) links identity and image (Kobayashi, 2003, p. 112). The same product changes its value depending on the context in which it is interpreted; this is what brand value is, and it is also the purpose of communication in branding.
Three DomainsMarketing Communication = Process and Implementation
03Brand Image
Brand image ( ブランド・イメージ ) is the customer side of the model (Kobayashi, 2003, p. 112; Sakurai, 2018, p. 21, Fig. 2-8). Knowledge and information about the brand form the brand image in the customer's mind as a network of brand associations.
Three DomainsBrand Image as Perceived = Perception and Outcome
04Philosophy
Philosophy ( フィロソフィー ) is one of the four elements of brand identity and consists of mission, values and vision (Kobayashi, 2003, p. 114).
Philosophy (Brand Identity)Corporate Philosophy =
05Mission
The mission ( ミッション ) shows the brand's reason for being ( 存在意義 ) (Kobayashi, 2003, p. 114; Akutsu & Katsumura, 2016, p. 10).
Philosophy (Brand Identity)Brand Purpose =
06Values
The values ( 価値観 ) are the guideline for action when carrying out branding (Kobayashi, 2003, p. 114): the values that the brand holds dear (Akutsu & Katsumura, 2016, p. 10).
Philosophy (Brand Identity)Brand Values =
07Vision
The vision ( ビジョン ) suggests concrete measures for achieving the mission (Kobayashi, 2003, p. 114). Akutsu and Katsumura describe it as what the brand should be at a certain point in the future (2016, p. 10).
Philosophy (Brand Identity)Brand Vision =
08Personality
Brand personality ( パーソナリティ ) appears in all three domains: together with benefits and attributes, the book treats it as an important element of brand identity, brand image and communication, and it is the only element with a chapter of its own (Kobayashi, 2003, p. 114; Aiuchi et al., 2005, p. 4).
Levels Across All Three DomainsBrand Personality =
09Benefits
Benefits ( ベネフィット ) are, like personality and attributes, an element of identity, image and communication (Kobayashi, 2003, p. 114).
Levels Across All Three DomainsFunctional Benefits ⊃

Tier B

Corporate Brand Identity and Reputation Matrix

Mats Urde and Stephen A. Greyser · Lund University and Harvard Business School · 2016

#ElementGroup (as named by the originator)Concept
01Value Proposition
The key offerings of the organisation and the way they should appeal to customers and non-customer stakeholders. It is one of the three external elements, aimed at the receivers of the brand. The competences are the prerequisites that substantiate it (Urde & Greyser, 2016, pp. 99, 103, 106).
Identity: External ElementsValue Proposition and Brand Promise =
02Relationships
The nature of the relationship the organisation wants with its key customers and non-customer stakeholders. It is an external element, and the culture of the organisation relates to it and reflects it (Urde & Greyser, 2016, pp. 99, 103, 109).
Identity: External ElementsBrand Relationship =
03Position
The intended position in the market and "in the hearts and minds" of key customers and non-customer stakeholders (Urde & Greyser, 2016, p. 103). As an identity element, the wanted position shows that "the ambition is part of what a brand stands for and how it would like to be perceived" (p. 105).
Identity: External ElementsBrand Positioning = Process and Implementation
04Expression
What is unique or special about the way the organisation communicates and expresses itself, so that people can recognise it at a distance (Urde & Greyser, 2016, p. 103). Expression "defines the verbal and visual manifestations of the brand" (p.
Identity: Internal and External ElementsBrand Expression and Imagery ⊃
05Brand Core: Promise and Core Values
The heart of the corporate brand identity: a brand promise and the core values that support it (Urde & Greyser, 2016, p. 100). The core works as a hub, so all identity and reputation elements are connected to it and influenced by it (Urde & Greyser, 2016, p. 104).
Identity: Internal and External ElementsBrand Essence ⊃
06Personality
The combination of human characteristics or qualities that forms the corporate character (Urde & Greyser, 2016, p. 103). Personality "describes the corporate brand's individual character" and, like expression and the brand core, belongs to the inside and the outside at the same time (p. 100).
Identity: Internal and External ElementsBrand Personality =
07Mission & Vision
What engages the organisation beyond the aim of making money (mission) and what gives it direction and inspiration (vision). It is one of the three internal elements, and the engagement and inspiration found here are closely linked to the promise (Urde & Greyser, 2016, pp. 99, 103, 105).
Identity: Internal ElementsBrand Purpose ⊃
08Culture
The attitudes of the organisation and the way it works and behaves (Urde & Greyser, 2016, p. 103). Culture is an internal element. How responsible the organisation appears to stakeholders is "primarily reflected and shaped by its culture" (pp. 99, 109).
Identity: Internal ElementsCorporate Culture =
09Competences
What the organisation is particularly good at and what makes it better than the competition (Urde & Greyser, 2016, p. 103). The element concerns "an organisation's capabilities and resources and how they are combined into value-creating processes and potential competitive advantages" (p. 106).
Identity: Internal ElementsBrand Competences =
10Willingness to Support
Urde and Greyser take the element from Greyser (2009), who used willingness-to-support as a measure of the impact of reputation, and define it with the dictionary entry "approve of, encourage, stand-behind, stand up for, endorse, recommend" (Urde & Greyser, 2016, pp. 101–102).
Reputation: Strategy DiagonalCorporate Reputation ⊂ Perception and Outcome
11Differentiation
Urde and Greyser take the element from the Young & Rubicam model and define it with the dictionary entry "distinction, distinctiveness, contrast, difference, demarcation" (Urde & Greyser, 2016, p. 102).
Reputation: Strategy DiagonalCorporate Reputation ⊂ Perception and Outcome
12Relevance
Urde and Greyser take the element from the Young & Rubicam model and define it with the dictionary entry "closely connected or appropriate to the matter at hand" (Urde & Greyser, 2016, p. 102). It is the perceived relevance of the value proposition (pp. 106–107).
Reputation: Competition DiagonalCorporate Reputation ⊂ Perception and Outcome
13Performance
Urde and Greyser take the element from Fombrun (1996) and define it with the dictionary entry "consistently good in quality or performance, able to be trusted" (Urde & Greyser, 2016, p. 102). It mirrors the competences (p. 107).
Reputation: Competition DiagonalCorporate Reputation ⊂ Perception and Outcome
14Recognisability
Urde and Greyser take the element from the Young & Rubicam model and define it with the dictionary entry "identification from previous encounters or knowledge. Recollection, recall, remembrance" (Urde & Greyser, 2016, p. 102). It mirrors expression (p. 108).
Reputation: Communication HorizontalCorporate Reputation ⊂ Perception and Outcome
15Credibility
Urde and Greyser take the element from Fombrun (1996) and define it with the dictionary entry "the quality of being convincing or believable" (Urde & Greyser, 2016, p. 102). It is closely linked to personality (p. 108). Guiding question: "How believable and convincing are they?" (Urde & Greyser, 2016, Table 2, p. 102).
Reputation: Communication HorizontalCorporate Reputation ⊂ Perception and Outcome
16Trustworthiness
Urde and Greyser take the element from Fombrun (1996) and define it with the dictionary entry "firm belief in the reliability, truth, or ability. A relationship built on mutual trust and respect" (Urde & Greyser, 2016, p. 102).
Reputation: Interaction VerticalCorporate Reputation ⊂ Perception and Outcome
17Responsibility
Urde and Greyser take the element from Fombrun (1996) and define it with the dictionary entry "a moral obligation to behave correctly towards or in respect of" (Urde & Greyser, 2016, p. 102). How responsible an organisation is seen to be is mainly reflected and shaped by its culture (p. 109).
Reputation: Interaction VerticalCorporate Reputation ⊂ Perception and Outcome

Tier B

Corporate Identity Mix

Klaus Birkigt, Marinus M. Stadler & Hans Joachim Funck · Verlag Moderne Industrie, Landsberg am Lech · 1986

#ElementGroup (as named by the originator)Concept
01Corporate Personality
Birkigt, Stadler and Funck see the corporate personality ( Unternehmens-Persönlichkeit ) as the core of corporate identity and the mission as the guideline within a firm (Haslinger, 2004, p. 8).
Corporate IdentityCorporate Philosophy ≈
02Corporate Behaviour
Corporate behaviour ( Unternehmens-Verhalten ) is how the company acts: important factors are its behaviour in product, sales, social and financial policy, with the consequences and effects that follow (Haslinger, 2004, p. 8).
Corporate IdentityCorporate Behaviour =
03Corporate Communication
Within the identity mix ( Identitätsmix ), corporate communication ( Unternehmens-Kommunikation ) is the most flexible and the fastest instrument (Haslinger, 2004, p. 8). Verbal communication complements behaviour when people form a picture of the company (Pérez & Rodríguez del Bosque, 2014, p. 25).
Corporate IdentityMarketing Communication = Process and Implementation
04Corporate Design
Corporate design ( Unternehmens-Erscheinungsbild , literally "corporate appearance") forms a unity of brand design, product design, graphic design and architecture, and it changes over time (Haslinger, 2004, p. 8).
Corporate IdentityBrand Signs ⊃
05Corporate Image
Corporate identity is the company's self-image; the corporate image is "the projection of identity in the social field" (Haslinger, 2004, p. 8; translated). In the figure, the image is a smaller circle with the same structure as the identity, joined to it by two lines (Haslinger, 2004, p. 7).
Corporate ImageBrand Image as Perceived = Perception and Outcome

Tier B

De Chernatony Brand Pyramid

Leslie de Chernatony · University of Birmingham · 2006

#ElementGroup (as named by the originator)Concept
01Attributes
Attributes form the base of the pyramid: the steps it sets out begin with product attributes, which are transformed into consumer benefits (Rossolatos, 2012, p. 29). Quest counts attributes among the tangible elements that the pyramid relegates to its lower levels (Quest, 2019, pp. 73, 165).
Five Levels, From the Base UpBrand Attributes =
02Benefits
On the second level, product attributes have been transformed into consumer benefits, which in turn give rise to emotional rewards (Rossolatos, 2012, p. 29).
Five Levels, From the Base UpFunctional Benefits =
03Emotional Rewards
Benefits give rise to emotional rewards, and emotional rewards are in turn transformed into values (Rossolatos, 2012, p. 29). Quest names emotional rewards and personality traits as examples of the intangible elements that the pyramid places higher up the hierarchy (Quest, 2019, p. 73).
Five Levels, From the Base UpEmotional and Self-Expressive Benefits =
04Values
Emotional rewards are transformed into values, which form a framework of values, an "axiological framework" (Rossolatos, 2012, p. 29).
Five Levels, From the Base UpBrand Values =
05Personality Traits
At the top, values that are projected onto the brand and recognised in it take the form of brand personality traits, which are reflected in brand image attributes (Rossolatos, 2012, p. 29). The brand personality is projected metaphorically and forms the synthesis of attributes, benefits and values (Rossolatos, 2012, p. 28).
Five Levels, From the Base UpBrand Personality =

Tier B

Dentsu Honeycomb Model

Dentsu Inc. · Advertising agency, Tokyo · 2003

#ElementGroup (as named by the originator)Concept
01Symbol
The symbol (in Japanese glossed as ロゴやカラーアイコン , "logo, colour, icon") is an icon that stays in the five senses, such as the logo or the brand colour: the logos and colours that make people think of the brand. It is defined as the brand's visual emblem (Damema, 2019, "Symbol").
Message Layer 1 (This Is …)Brand Signs =
02Base of Authority
The base of authority ( ブランドの信頼の証 , "proof of the brand's trustworthiness") can be translated as the grounds of authority. It defines the evidence-based grounds for trust: what the brand does in order to be trusted, or what technology it has (Damema, 2019, "Base of Authority").
Message Layer 1 (This Is …)Reasons to Believe =
03Emotional Benefit
The emotional benefit ( 情緒的価値 , "emotional value") is the emotional and sensory value that the brand offers (Damema, 2019, "Emotional Benefit"). With the functional benefit, it forms the second message layer, "You can get ~": the message about which benefits the brand can offer consumers (Sato, 2003, pp. 7–8).
Message Layer 2 (You Can Get …)Emotional and Self-Expressive Benefits =
04Functional Benefit
The functional benefit ( 機能的価値 , "functional value") is the practical, functional value the brand offers, for example "plenty of milk", "just the right sweetness" or "the aroma when you open it". Users feel it directly; it is the value expected from the product's specification (Damema, 2019, "Functional Benefit"; translated).
Message Layer 2 (You Can Get …)Functional Benefits =
05Personality
The personality ( ブランドの人的性格 , "the brand's human character") asks what character the brand would have if it were a person. Giving a product a character, such as "kind" or "difficult but consistent", is common practice (Damema, 2019, "Personality"; translated).
Message Layer 3 (I Am …)Brand Personality =
06Ideal Customer Image
The ideal customer image ( ターゲット , "target") defines whom the brand wants to use it, whom it moves most and whom it wants as fans. It is an important part: if it wavers, the other elements change too (Damema, 2019, "Ideal Customer Image").
Message Layer 4 (You Are …)Target Customers ⊃
07Core Value (Brand Essence)
The core value ( 象徴的なブランド経験 , "symbolic brand experience"), labelled "Brand Essence" in Dentsu's figure (Sato, 2003, p. 8, Figure 3), sits at the centre of the honeycomb. It brings the six surrounding elements together into the brand position that users hold; the brand image consists of these six elements.
CentreBrand Essence =

Tier B

Ebaqdesign 9-Step Brand Strategy Framework

Arek Dvornechuck · Ebaq Design, Brooklyn · 2020

#ElementGroup (as named by the originator)Concept
01Brand Purpose
This step asks why the brand exists beyond profit. Purpose is "a higher order reason for a brand to exist, other than just making a profit", and unlike a goal it is never completed.
Brand CoreBrand Purpose =
02Brand Vision
This step asks where the brand is heading. A vision is "what the organization wishes to be like in some years' time", a definition Dvornechuck takes from Graham Kenny. If purpose is the why, vision is the where. It should be bold enough to be audacious, yet achievable, so that the team buys into it.
Brand CoreBrand Vision =
03Brand Values
This step asks how the brand behaves. Values are the compass of the business: three to five lasting principles, each described in one line. They concern how the company does things, and so shape the experience that customers, suppliers and the wider public have with the brand (Dvornechuck, 2026, "Exercise 3: Brand Values").
Brand CoreBrand Values =
04Target Audience
This step asks who the primary customer is. The target audience is "the group your brand is built to serve", and a customer persona is the named profile of its most common member.
Brand PositioningTarget Customers =
05Market Research
This step asks how the brand differs. Market research here means mapping the alternatives the customer already has. The aim is to set the brand apart rather than copy competitors, by finding where the market is under-served.
Brand PositioningCompetitive Environment = Analysis Input
06Awareness Goals
This step asks how customers will find the brand. Awareness goals are "the prioritized list of ways customers will discover your brand". The team sorts every initiative by effort and impact. The list scopes the branding project and is explicitly not a marketing strategy (Dvornechuck, 2026, "Exercise 6: Awareness Goals").
Brand PositioningKey Touchpoints =
07Brand Personality
This step asks who the brand would be if it were a person. Brand personality is "the set of human characteristics associated with a brand" (Jennifer Aaker's definition).
Brand PersonaBrand Personality =
08Brand Voice
This step asks how the brand should sound. Brand voice is "how the personality of your brand comes through the words you use". The voice stays the same, while the tone changes with the situation.
Brand PersonaBrand Expression and Imagery ⊂
09Brand Tagline
This step asks for the brand's mantra. The tagline condenses the message into a few concise, memorable words. Unlike the internal positioning statement, it faces customers, but it stays aligned with the positioning. A tagline belongs to the brand for years; a slogan belongs to a campaign.
Brand PersonaBrand Signs ⊂

Tier B

Genetic Code of the Brand

Institut für Markentechnik Genf · Brand Consultancy Institute, Geneva · 2005

#ElementGroup (as named by the originator)Concept
01Cause
The company's performances (Unternehmensleistungen) are the cause (Ursache) of the brand's effect in the market (IfM, 2005, p. 4).
From Cause to EffectBrand Competences ≈
02Genetic Components
The conditions (Bedingungen) behind each building block, called genetic components (Genetische Komponenten) (IfM, 2005, p. 5).
From Cause to EffectRoot Strengths ⊂ Analysis Input
03Genetic Building Blocks
The causal success factors of a brand (Genetische Bausteine): its specific strengths, each with a description of its concrete effect in the market (IfM, 2005, p. 5; 2014, p. 4).
From Cause to EffectRoot Strengths = Analysis Input
04Effect
The effect (Wirkung) is the brand energy in the customers (Marken-Energie in der Kundschaft) (IfM, 2005, p. 4): the force with which an established company prevails against competitors in the long run.
From Cause to EffectBrand Equity and Strength ≈ Perception and Outcome

Tier B

MarkenWesen Model

Marc Sasserath & Christiane Wenhart · Publicis Sasserath Brand Consultancy, Frankfurt and Berlin · 2004

#ElementGroup (as named by the originator)Concept
01Properties & Performance
This dimension ( Eigenschaften & Leistungen ) covers the brand's factual performance and properties, which in a person would be intelligence or particular abilities (PSBC, 2004, p. 4). Its guiding questions are "What is the brand? What can the brand do?" (PSBC, 2004, p. 6, Figure 2; translated).
Three Descriptive DimensionsBrand Attributes ⊃
02Values & Character
This dimension ( Werte & Charakter ) covers the brand's emotional values, in everyday psychology its character (PSBC, 2004, p. 4). Its guiding questions are "What is the brand like? What does it stand for?" (PSBC, 2004, p. 6, Figure 2; translated).
Three Descriptive DimensionsBrand Values ⊃
03Manifestations
Manifestations ( Manifestationen ) are the brand's typical signals and symbols, the counterpart of a person's physical traits such as eye colour or height (PSBC, 2004, p. 4). Guiding question: "Are there symbols or signals?" (PSBC, 2004, p. 6, Figure 2; translated).
Three Descriptive DimensionsBrand Signs =
04Individuality
Individuality ( Individualität ) means that the brand clearly differentiates itself in the market and from its competitors, so that its descriptive traits evoke a wholly individual and unmistakable MarkenWesen in people's minds (PSBC, 2004, p. 6).
Four Strength ParametersBrand Strength Criteria ⊂ Process and Implementation
05Attractiveness
Attractiveness ( Attraktivität ) means that the brand is relevant to its target group and desirable; ideally it is admired and loved (PSBC, 2004, p. 7). As between people, initial attraction leads to relationships in which an exchange of rewards plays a part.
Four Strength ParametersBrand Strength Criteria ⊂ Process and Implementation
06Consistency
Consistency ( Konsistenz ) means that the brand behaves consistently at all times, over longer periods too, and across all measures: it has to stay true to itself (PSBC, 2004, p. 7).
Four Strength ParametersBrand Strength Criteria ⊂ Process and Implementation
07Familiarity
Familiarity ( Vertrautheit ) means that the brand is known in its target group and, beyond that, conveys familiarity: it has to be "close" to people (PSBC, 2004, pp. 6–7). Familiarity can grow through habit, when a brand accompanies someone over a long time or is present in their life so often that it becomes indispensable.
Four Strength ParametersBrand Strength Criteria ⊂ Process and Implementation
08Brand Proposition
Besides the target MarkenWesen, the brand strategy defines the condensed core message of this MarkenWesen as the Brand Proposition. It contains the overarching Benefit, which describes the benefit of the brand rather than of single products, and the Support, which explains why the brand can offer this benefit (PSBC, 2004, p.
Derived from the MarkenWesenValue Proposition and Brand Promise ⊃

Tier B

Minimum Viable Brand

Wolff Olins · Brand Consultancy, London · 2013

#ElementGroup (as named by the originator)Concept
01Why It Matters
The first question of the pitch names "the bigger purpose of the brand in the world" (Thomson, 2013).
Pitch: Four QuestionsBrand Purpose =
02Why the Brand Exists
The second question, "Why we exist" in the source, asks how the brand achieves the bigger purpose named in the first (Thomson, 2013).
Pitch: Four QuestionsBrand Mission =
03What Can You Do
The third question turns to the user: "The action the user takes and the impact on their life" (Thomson, 2013).
Pitch: Four QuestionsFunctional Benefits =
04How It Will Feel
The fourth question covers "the emotional experience for the user" (Thomson, 2013).
Pitch: Four QuestionsEmotional and Self-Expressive Benefits =
05Assets
The second part of the toolkit answers "How you make it yours": the brand assets "that are used to express the brand including the name, tagline, logo, and visual identity" (Thomson, 2013).
AssetsBrand Signs =

Tier B

Minimum Viable Brand Canvas

Jeremiah Gardner · The Lean Brand · 2014

#ElementGroup (as named by the originator)Concept
01Story
"Story is your story. Who you are. Why you do what you do. Why people should care about a relationship with you." It is the "unique rallying point" that defines what the brand is fighting against and what it is fighting for; relationships form "in the synchronicity between who you are and who your audience wants to become" …
Canvas ComponentsBrand Story and Narrative ⊃
02Artifacts
"Artifacts are expressions of your story." The goal is to find artifacts that tell the story and engage people with who the brand is; "Great artifacts evoke emotion and reflect the relationship you are forming with your audience." (Gardner, 2014a, section "Artifacts").
Canvas ComponentsBrand Expression and Imagery =
03Invitation
"Invitations are active calls for people to join your story." An invitation is "much more than 'messaging'": what the brand says, where it says it and how it says it shape the way people respond; "Compelling invitations don't sell, they inspire." (Gardner, 2014a, section "Invitation").
Canvas ComponentsMarketing Communication ⊃ Process and Implementation

Tier B

National Brand Identity (NBI) Model

You-Kyung Kim & Yoo-Shin Kim · Hankuk University of Foreign Studies and Pusan National University · 2012

#ElementGroup (as named by the originator)Concept
01Social System
The social system ( 사회시스템 ) is the first dimension; it explains 39.7 percent of the variance. Its items cover the transparency and fairness of society, inclusiveness and tolerance towards other cultures and races, democratic awareness, and a law-abiding system with a sense of order.
Dimensions of National Brand IdentityCorporate Culture ≈
02Leadership and Growth
Leadership and growth ( 리더쉽/성장력 , in the English abstract "leadership/growing power") is the second dimension (9.9 percent of the variance). It expresses a nation's international standing on the political and economic side and assesses its future growth potential as well as its present state.
Dimensions of National Brand IdentityBrand Competences ≈
03National Heritage
National heritage ( 국가유산 ) is the third dimension (6.8 percent of the variance). Its items include the inspiring quality of the heritage, its originality and excellence compared with other nations, and its artistic value, so the dimension rests mainly on the aesthetic appeal and value of the nation's cultural heritage (Kim & …
Dimensions of National Brand IdentityBrand Heritage and Origin =
04Nation People
Nation people ( 국민 ) is the fourth dimension (4.0 percent of the variance). It consists of items such as a spirit of challenge, the effort made to reach goals, and diligence.
Dimensions of National Brand IdentityOrganisational Attributes ≈

Tier B

PRO Brand Strategy Framework

Stephen Houraghan · Brand Master Academy · 2020

#ElementGroup (as named by the originator)Concept
01Uncover Your Brand Core
The first step draws heavily on the business and brand leaders, because it extracts the meaning of the brand from their perspective. Through discovery and collaboration it uncovers why the brand exists, where it is going, what it is committed to and how it will behave (Houraghan, n.d., Step 1).
Twelve StepsCorporate Philosophy =
02Develop Your Buyer Personas
So much of the brand stems from who the audience is and how it is segmented that this step takes the time needed to get into the heads and hearts of that group of people. Few brands are built with that level of understanding (Houraghan, n.d., Step 2).
Twelve StepsTarget Customers ⊃
03Weigh Up the Competitive Brands
The target market already has options through competitors, and a brand that offers the same thing is at a disadvantage against brands that already have presence and awareness. This step uncovers what competitors do well and where they leave gaps the brand could exploit (Houraghan, n.d., Step 3).
Twelve StepsCompetitive Environment = Analysis Input
04Forge Your Differentiation Strategy
Audience research and competitor analysis give a bird's-eye view of the market. From there, the gaps that competitors leave open are developed into fully fledged positioning ideas (Houraghan, n.d., Step 4).
Twelve StepsKey Differentiator =
05Define Your Strategic Market Position
Once the differentiation strategy and the target market are aligned, and the market is confirmed to be big enough, the position is set: what the brand does, whom it does it for, how it differs from existing options, and what benefit and value it adds for the audience (Houraghan, n.d., Step 5).
Twelve StepsBrand Positioning ⊃ Process and Implementation
06Align Your Brand Archetype
With the audience and its desires known, the strategist uncovers the audience's personality type with brand archetypes, a framework going back to the psychiatrist Carl Jung.
Twelve StepsBrand Personality ⊂
07Shape Your Brand Personality Strategy
The archetype is only a starting point. To make the brand feel like a persona the audience can connect with, attitudes on the industry, opinions on the wider world and broader beliefs add detail and believability to its personality (Houraghan, n.d., Step 7).
Twelve StepsBrand Personality =
08Find Your Brand Voice & Tone
The tone of voice carries the traits defined for the personality into the written and spoken word. An audience that reads or hears language and tone that feel familiar is far more open to the message (Houraghan, n.d., Step 8).
Twelve StepsBrand Expression and Imagery ⊂
09Uncover Your Human Brand Persona
Archetype, personality and voice come together in a character that represents the human brand. For most brands this persona does not appear as a figure; it lives in the traits the brand shows at every touchpoint, through visual identity, typography, colour, image style, message, story and tone of voice (Houraghan, n.d., Step 9).
Twelve StepsBrand Personality ⊃
10Define Your Brand Messaging Framework
With the human brand persona and a close knowledge of the audience and what it wants, the brand message is written to land in their hearts and minds. Knowing their challenges, pain points, hopes, dreams, fears and desires lets the message resonate on a deep, human level (Houraghan, n.d., Step 10).
Twelve StepsKey Messages =
11Craft Your Brand Storytelling Framework
People pay far more attention to information delivered as a story; Houraghan cites the neuroscientist Uri Hasson, by whose findings people are 22 times more attentive. In this step the strategist wraps the brand message into story-based information that can be delivered at every touchpoint (Houraghan, n.d., Step 11).
Twelve StepsBrand Story and Narrative =
12Design Your Brand Identity System
Here the work crosses over from strategy to visual identity. A designer who has all the strategic information and direction gains a vantage point that designers without a strategy lack, and the visual identity gets an edge from it (Houraghan, n.d., Step 12).
Twelve StepsBrand Signs =

Tier B

Personal Branding Canvas

Luigi Centenaro · BigName · 2014

#ElementGroup (as named by the originator)Concept
01Audience
Who needs to know (block 1): "customers, influencers and their communities", whom the guide calls "the real stars". The audience is the receiver the person wants to influence, and it is the place to start when there is no personal branding strategy yet (BigName, n.d.-a).
ReceiverTarget Customers ≈
02Competence
What the person can do (block 3): their abilities, contacts and skills. The guide adds: "Don't be afraid to boast!" (BigName, n.d.-a).
SenderBrand Competences =
03Identity
Who the person is (block 4): what makes them unique, because that is what "makes you successful" (BigName, n.d.-a).
SenderIntended Identity Profile ≈
04Credibility
Why the person is credible (block 5). People "don't believe in fairytales anymore, they also want facts", so this block shows why others can trust the person (BigName, n.d.-a).
SenderReasons to Believe =
05Profession
What the person does and how (block 2): their services, but also their talents and their soft and hard skills, "whatever produces value" (BigName, n.d.-a).
SenderProduct Scope ⊃
06Arena
The area in which a professional wants to compete and gain visibility (Centenaro, 2017). It sits at the centre of the four sender blocks and is worked on together with the profession (block 6; BigName, n.d.-a).
SenderBrand Authority Domain =
07Promise
So what (block 7): people sign up for the profession when they have high expectations, so the promise answers what is in it for them (BigName, n.d.-a). The canvas centres on this promise of value, which the person conveys to the right audience (Centenaro, 2014).
SenderValue Proposition and Brand Promise =
08Positioning
Why this person specifically (block 9): how the person is different from others. The guide asks whether this differentiation is "clear and effective" (BigName, n.d.-a).
ActivationKey Differentiator =
09Competitors
A secondary mini-block that prompts thinking about differentiation and competitive positioning (Centenaro, 2017). On the canvas it sits between positioning and audience (block 8; BigName, n.d.-a).
ActivationCompetitive Environment = Analysis Input

Tier B

Place Brand Identity Model

Maja Konečnik Ruzzier and Leslie de Chernatony · University of Ljubljana (Konečnik Ruzzier) · 2011

#ElementGroup (as named by the originator)Concept
01Experiential Promise
The identity elements of a destination brand interact constantly to fulfil the brand promise through functional and emotional values, with the aim of creating an experiential promise ( izkustvena obljuba ) (Konečnik Ruzzier & de Chernatony, 2013, as cited in Stubelj, 2018, p. 17; translated).
CoreValue Proposition and Brand Promise =
02Emotional Value
Emotional value ( čustvena vrednota ) is one of the two values in the core through which the identity elements fulfil the brand promise (Konečnik Ruzzier & de Chernatony, 2013, as cited in Stubelj, 2018, p. 17).
CoreEmotional and Self-Expressive Benefits =
03Functional Value
Functional value ( funkcionalna vrednota ) is the other value in the core through which the identity elements fulfil the brand promise (Konečnik Ruzzier & de Chernatony, 2013, as cited in Stubelj, 2018, p. 17).
CoreFunctional Benefits =
04Benefits
Benefits ( koristi ) of a destination are the rewards that people think the destination can offer them; the rewards can result from functional or psychological attributes.
Identity ElementsFunctional Benefits ⊃
05Mission
Mission ( poslanstvo ) is the second element that the place model adds to de Chernatony's identity model (Konečnik Ruzzier et al., 2011, p. 404).
Identity ElementsBrand Mission =
06Vision
De Chernatony, whose identity elements the model takes over, sees vision ( vizija ) as a clear direction for how the organisation will work for a better future. It has three parts: the desired future environment, the purpose of the brand and the values of the brand (de Chernatony, 2010, as cited in Stubelj, 2018, p.
Identity ElementsBrand Vision ⊃
07Values
Konečnik Ruzzier and de Chernatony (2013) see the values ( vrednote ) of a destination brand as values that the destination's influential stakeholders share.
Identity ElementsBrand Values =
08Personality
Konečnik Ruzzier and de Chernatony (2013) add that the personality ( osebnost ) of a destination brand relies heavily on the personality of the people who make up and live the brand, so it can include their main traits and their way of life; they regard this view as a usual part of the identity of any brand (as cited in …
Identity ElementsBrand Personality =
09Distinguishing Preferences
Distinguishing preferences ( razlikovalne prednosti , literally "distinguishing advantages") can refer either to the attractions a destination offers or to its attributes (Konečnik Ruzzier & de Chernatony, 2013, as cited in Stubelj, 2018, p. 23; translated).
Identity ElementsKey Differentiator ⊃
10Stakeholder Groups
The outer ring holds the stakeholder groups ( interesna skupina , literally "interest group").
Outer RingTarget Customers ≈

Tier B

Sector Brand Identity Model

Marina Toledo de Arruda Lourenção and Janaina de Moura Engracia Giraldi · University of São Paulo (FEA-RP) · 2017

#ElementGroup (as named by the originator)Concept
01Personality
The personality attributes of the sector brand. The identity components are "managerial decision attributes" that characterise the products or services of the organisation (Lourenção et al., 2018, p. 17).
Identity ComponentsBrand Personality =
02Positioning
The target markets of the sector brand; in the application, each country is a target market for the exports of the sector's firms (Lourenção et al., 2018, p. 18; Table 3, p. 36).
Identity ComponentsTarget Customers ≈
03Product
The characteristics by which the sector's products are known abroad; the element "represents the difference in products being exported" by the industries of each association (Lourenção et al., 2018, p. 19; Table 3, p. 36).
Identity ComponentsBrand Attributes =
04Country of Origin
Whether the sector brand is associated with its country, that is, whether the exported products relate to characteristics of the country of origin (Lourenção et al., 2018, p. 19; Table 3, p. 36).
Identity ComponentsBrand Heritage and Origin ⊂
05Market Orientation
Whether the sector helps its companies to target the international buyer, that is, whether they adapt their export products to the preferences of international consumers (Lourenção et al., 2018, p. 19).
Identity ComponentsBrand Orientation ≈ Process and Implementation
06Marketing Campaign
How the sector brand is used in campaigns abroad: whether all partners take part and who defines the campaign and its attributes. The communication components follow once the identity components are defined and set how the identity is communicated to the external market (Lourenção et al., 2018, p. 20; Table 3, p. 37).
Communication ComponentsMarketing Communication = Process and Implementation
07Visual Identity
The attributes that the visual identity of the sector brand should communicate abroad, for example through the semiotic resources of its logo (Lourenção et al., 2018, pp. 20–21; Table 3, p. 37).
Communication ComponentsBrand Signs =
08Stationery
Stationery developed for the sector brand and its use by the partners (Lourenção et al., 2018, p. 21; Table 3, p. 37).
Communication ComponentsBrand Signs ⊂
09Promotion Tools
The tools the partners use to communicate the sector brand internationally (Lourenção et al., 2018, p. 21; Table 3, p. 37).
Communication ComponentsMarketing Communication = Process and Implementation
10Relationship
The relationship with buyers, through programmes with international clients. Once the identity is defined and communicated, the brand, that is, the organisation and its products, also has to make contact with the consumer (Lourenção et al., 2018, p. 21; Table 3, p. 37).
Identity Delivery ElementsBrand Relationship ≈
11Product Performance
Whether the sector knows how its products are accepted by international buyers (Lourenção et al., 2018, Table 3, p. 37).
Identity Delivery ElementsBrand Research and Controlling ≈ Process and Implementation
12Competitors' Actions
The countries or regions that compete with the sector (Lourenção et al., 2018, p. 23; Table 3, p. 37).
External Factors That Influence IdentityCompetitive Environment = Analysis Input
13Environment
The conditions of the environment in which the sector operates; here the image of the country abroad: whether a brand that links products to Brazilian characteristics helps or harms, and whether there is prejudice against Brazilian products (Lourenção et al., 2018, p. 23; Table 3, p. 37).
External Factors That Influence IdentityExternal Environment Analysis ≈ Analysis Input
14Consumer Attitudes and Behavior
The behaviour of international buyers, assessed before the sector enters a market and through the buyers' opinion after the purchase, including any restrictions on the country's products (Lourenção et al., 2018, p. 23; Table 3, p. 37).
External Factors That Influence IdentityCustomer Analysis = Analysis Input

Tier B

Six-Station Corporate Identity Model

Jean Yannis Suvatjis, Leslie de Chernatony and John Halikias · 2012

#ElementGroup (as named by the originator)Concept
01Corporate Identity
Corporate identity ( tożsamość przedsiębiorstwa ) sits at the core of the model and comprises the six stations, which together form the set of issues and management areas that make up corporate identity; the model shows its management as a cyclical process (Stangierska, 2015, p. 46; translated).
CoreIntended Identity Profile ≈
02Head Station
The head station ( stacja główna ; in Stangierska's text czynnik główny , “main factor”) comprises mission, vision and values, leadership and the management board ( misja, wizja, wartości, przywództwo, zarząd ) (Stangierska, 2015, p. 46; translated). Jedynak et al.
Six StationsCorporate Philosophy ⊃
03Strategy
The strategy station ( strategia ) comprises the brands of the company, its products and services, and marketing ( marki przedsiębiorstwa, produktów i usług, marketingu ) (Stangierska, 2015, p. 46; translated). Jedynak et al. list corporate brands, corporate strategy and marketing (2022, p. 22; translated).
Six StationsCorporate Strategy ⊃ Business and Strategy
04Creativity
The creativity station ( kreatywność ) comprises visual identity, the visual identification system, also called symbolism, and advertising ( tożsamość wizualna, system identyfikacji wizualnej/ inaczej symbolika, reklamy ) (Stangierska, 2015, p. 46; translated). Jedynak et al.
Six StationsBrand Signs ⊃
05Communication
The communication station ( komunikacja ) comprises traditional and digital channels within the company and in its relations with its environment ( kanały tradycyjne i cyfrowe w obrębie przedsiębiorstwa i w relacji z otoczeniem ) (Stangierska, 2015, p. 46; translated). Jedynak et al.
Six StationsMarketing Communication ⊃ Process and Implementation
06Human Power
The human power station ( energia ludzi , literally “people's energy”; in Stangierska's text zasoby ludzkie , “human resources”) comprises employees and stakeholders ( pracownicy oraz interesariusze ) (Stangierska, 2015, p. 46; Jedynak et al., 2022, p. 22; translated).
Six StationsInternal Brand Management ≈ Process and Implementation
07Critical Triplet
The critical triplet ( krytyczna trójka ; in Stangierska's text punkt krytyczny , “critical point”) comprises image, reputation and personality ( wizerunek, reputacja, osobowość ) (Stangierska, 2015, p. 46; translated). Jedynak et al. name corporate reputation, corporate image and corporate personality (2022, p.
Six StationsBrand Image as Perceived ⊃ Perception and Outcome

Tier B

TAIKN Brand Identity and Management Model

Achim Burkhardt & Henrike Göpel · TAIKN Strategische Markenberatung (brand consultancy, Heidelberg) · 2011

#ElementGroup (as named by the originator)Concept
01Brand Core
At the centre of the identity lies the brand core ( Markenkern ), also called the core idea. It is the basis of the communication strategy, sets a clear mission for the future, links the values of the corporate brand and is the brand's central communicative positioning statement (Burkhardt & Göpel, 2011, pp. 3–4).
Who Are We? Brand Identity in the Narrow SenseBrand Essence ⊃
02Brand Values
The values ( Markenwerte ) are "standards against which one's own or other people's behaviour is measured" (Bierhoff, 1998, as cited in Burkhardt & Göpel, 2011, p. 3; translated).
Who Are We? Brand Identity in the Narrow SenseBrand Values =
03Brand Personality
Because the values stay few, the identity also fixes a brand personality ( Markenpersönlichkeit ). It is the basis for the tone of the brand's communication. TAIKN determines it inside and outside the company with Jennifer Aaker's internationally validated personality items (Burkhardt & Göpel, 2011, p. 3).
Who Are We? Brand Identity in the Narrow SenseBrand Personality =
04Brand Offering
The offering ( Markenleistung ) states exactly which products and services the brand "actually offers" (translated). Together with the strengths, the benefit promise and the differentiators, it forms the core of the identity in the narrow sense (Burkhardt & Göpel, 2011, p. 3).
Who Are We? Brand Identity in the Narrow SenseProduct Scope =
05Brand Strengths
The identity defines the brand's strengths ( Markenstärken ) (Burkhardt & Göpel, 2011, p. 3). The first success criterion of the positioning, competence, says that it should represent the brand's actual strengths (Burkhardt & Göpel, 2011, p. 4).
Who Are We? Brand Identity in the Narrow SenseBrand Competences =
06Benefit Promise
The identity sets the brand's exact benefit promise ( Nutzenversprechen , in the text also Markennutzen ) (Burkhardt & Göpel, 2011, pp. 2–3). A positioning should make a clear benefit promise to the stakeholders (Burkhardt & Göpel, 2011, p. 4).
Who Are We? Brand Identity in the Narrow SenseValue Proposition and Brand Promise =
07Differentiation
The differentiators ( Differenzierung in the figure, Differentiatoren in the text) answer the question of how the brand differs from its competitors "actually and noticeably in content" (translated) (Burkhardt & Göpel, 2011, p. 3).
Who Are We? Brand Identity in the Narrow SenseKey Differentiator =
08Target Groups
The ring around the core specifies the target groups ( Zielgruppe(n) ) the brand should address and surveys what they expect from it; the groups with priority get a detailed psychographic description (Burkhardt & Göpel, 2011, p. 2).
Whom Do We Address? Target GroupsTarget Customers =
09Psychological Moment of Brand Choice
Beyond naming the groups, the model describes them by their motives and expected benefits. The aim is to understand these motives and the experience customers have when the brand's promise fulfils them. Burkhardt and Göpel call this the "psychological moment of brand choice" ( psychologischer Moment der Markenwahl ).
Whom Do We Address? Target GroupsConsumer Insight = Analysis Input
10Brand Touchpoints
The outermost ring records the brand's touchpoints ( Markenkontaktpunkte ) on the communication side and on the performance side (Burkhardt & Göpel, 2011, p. 2). Communication alone does not make a brand successful in the long run: the promise it makes has to be in step with the company's performance processes.
Where Can We Be Experienced? Brand TouchpointsKey Touchpoints =
11On-Brand Performance (Proofpoints)
For each relevant touchpoint, the model works out in detail what performance fits the brand ( markenadäquate Leistung ), where the brand stands today and which measures are needed to keep its promise.
How Can We Be Experienced? On-Brand Performance and CommunicationStrategic Imperatives ⊃ Process and Implementation
12On-Brand Communication (Coding)
On the communication side, the model defines the design of the brand's appearance ( markenadäquate Kommunikation ): its coding through language, images and symbols, and other sensory elements. It has proved helpful to set down in detail not only the "go's" but also the "no go's" (Burkhardt & Göpel, 2011, pp. 2–3, 9).
How Can We Be Experienced? On-Brand Performance and CommunicationBrand Expression and Imagery =

Tier B

TBA Branding Model

Emilio Llopis · Brand consultant and lecturer (GLR Partners, EDEM Escuela de Empresarios) · 2023

#ElementGroup (as named by the originator)Concept
01Think
The first phase centres on understanding the context in which the company operates and analysing its impact on its surroundings. It calls for a diagnosis both inside and outside the company that considers factors such as customer behaviour, the competition and regulatory demands.
Three PhasesExternal Environment Analysis ⊃ Analysis Input
02Be
Once the analysis is done, this phase builds sustainability into the core of the brand: its identity, value proposition and positioning. The brand sets out its commitment to sustainability, both in its mission and in the benefits it offers its customers.
Three PhasesIntended Identity Profile ⊃
03Act
The last phase is devoted to carrying out and rolling out the sustainable brand. The company has to make sure that sustainability shows in all its interactions with customers and stakeholders, from communication to customer experience.
Three PhasesMarketing Communication ⊃ Process and Implementation
04Customer & Stakeholder Insights
Customer and stakeholder insights ( Clientes y stakeholders insights ) mean knowing the needs and aspirations of the company's stakeholders in depth (Galué, 2025).
Six Identity BlocksConsumer Insight = Analysis Input
05Expression
Expression ( Expresión ; Galué names the block Expresión, hechos y símbolos , "expression, facts and symbols") covers the visual and tangible elements that communicate the identity (Galué, 2025).
Six Identity BlocksBrand Expression and Imagery ⊃
06Personality
Brand personality ( Personalidad de marca ) is the style and tone in which the brand relates to others (Galué, 2025).
Six Identity BlocksBrand Personality =
07Internal Culture and Values
Internal culture and values ( Cultura interna y valores ) are the principles that guide actions within the organisation (Galué, 2025).
Six Identity BlocksCorporate Culture ⊃
08Mission, Vision, Purpose
Mission, vision and purpose ( Misión, visión y propósito ) are the "why" of the brand, which inspires and guides (Galué, 2025).
Six Identity BlocksCorporate Philosophy =
09Brand Essence
Brand essence ( Esencia de marca ) is the central idea that sums up everything the brand stands for (Galué, 2025). In the figure, it sits at the centre of the identity (Llopis, 2024b, figure).
Six Identity BlocksBrand Essence =

Tier B

The Brand Canvas Model

Brandcom · Brand and advertising agency, Germany · 2018

#ElementGroup (as named by the originator)Concept
01Framework Conditions / External Factors
The top block describes how the brand is set up between external and internal conditions and its objectives (Brandcom, 2018a).
Set-UpExternal Environment Analysis = Analysis Input
02Organisation / Structure
A brand can be anchored in a company in very different ways ( Organisation/Struktur ): is the company the brand, or is the brand only a product or a service line? The field also covers internal conditions: is a team, a single person or an advertising agency responsible for the brand? Is the brand international, with its origin …
Set-UpBrand Architecture ⊃ Business and Strategy
03Objectives
The objectives ( Zielsetzung ) are among the most important guidelines for the brand's direction, but are often treated far too superficially. Good marketing is always targeted communication, so the clearer the objective, the more targeted the measures.
Set-UpBrand Ambitions =
04Competitors
The middle block defines the brand's strategic direction, above all in the tension between competition and customer requirements (Brandcom, 2018a).
AlignmentCompetitive Environment = Analysis Input
05Customers
This field ( Kunden ) describes who the brand's customers are and what makes them, beyond age and gender. It lists their main requirements and needs, what they expect from the brand and what problem they have.
AlignmentTarget Customers ⊃
06Brand Promise
A good brand is a convincing promise to the customer, who links this promise with the product through the brand. The promise ( Markenversprechen ) is the core of the brand: at best, a clear statement that sits exactly between what customers want and what competitors can offer.
AlignmentValue Proposition and Brand Promise =
07Story / Differentiation
This field ( Story/Differenzierung ) asks for the story behind the brand and what makes it unique and different from the competition (Brandcom, 2022). The German word for brand, Marke , comes from Markierung (marking), because the brand marks the difference from the competition.
AlignmentBrand Story and Narrative ⊃
08Services / Offers / Products
Every brand has something to offer: products, services or, for NGOs, beliefs or services for others. This field ( Leistungen/Angebote/Produkte ) lists the brand's building blocks of performance, with their specific features if needed.
AlignmentProduct Scope =
09Corporate Design
The bottom row holds the parameters that shape how the brand appears; they should follow logically from the fields above (Brandcom, 2018a). Once it is clear for whom and for what the brand stands, its visual appearance ( Corporate Design ) can be derived.
DerivationBrand Signs =
10Brand Personality
The personality is shaped by the corporate design but deserves its own description.
DerivationBrand Personality =
11Marketing Strategy
A strategy is a plan aimed at a goal. This field ( Marketing-Strategie ) asks what the brand's goal is and what the plan is to reach it.
DerivationBrand Strategy ≈ Process and Implementation

Tier B

The Brand Strategy Canvas

Patrick Woods · Archer Malmo · 2020

#ElementGroup (as named by the originator)Concept
01Customer/User Insight
"A precise portrait of who you're building for": not a demographic checkbox, but a real understanding of how these people think, what they fear and what they are trying to become (Woods, n.d., section "How It Works").
Market OpportunityTarget Customers ⊃
02Cultural Moment
What is shifting in culture, technology or the market that makes the brand timely right now: the "why now" that separates a brand that feels prescient from one that feels generic. Woods calls it the most dynamic box on the canvas, to be revisited as the moment evolves (Woods, n.d., section "How It Works").
Market OpportunityExternal Environment Analysis ⊂ Analysis Input
03Competitive Environment
A map of the landscape: which alternatives exist, how they position themselves and where the white space is. An "anti-audience" exercise clarifies who the brand is explicitly not for (Woods, n.d., section "How It Works").
Market OpportunityCompetitive Environment = Analysis Input
04Company/Product Features
"What your product actually does", the raw material before benefits, emotion and story (Woods, n.d., section "How It Works").
Market OpportunityBrand Attributes =
05Rational Benefits
How customers experience the features: "not what it does, but what it means for them". It is the first step up the "Ladder of Abstraction" (Woods, n.d., section "How It Works"), on a continuum that runs from feature to rational benefit to emotional benefit (Woods, 2020, p. xii).
BenefitsFunctional Benefits =
06Emotional Benefits
"The higher-order payoff". Woods notes that this is "where most startups stop" and calls it "the biggest differentiation opportunity on the canvas" (Woods, n.d., section "How It Works").
BenefitsEmotional and Self-Expressive Benefits =
07Brand Positioning Statement
"One sentence. Who you're for, what you offer, why it matters." (Woods, n.d., section "How It Works").
PositioningBrand Positioning ⊃ Process and Implementation
08Brand Essence
"2–4 words that distill the whole statement. Short enough to remember. Clear enough to make decisions from." (Woods, n.d., section "How It Works").
PositioningBrand Essence =
09Company Values
"Internal guide rails, not marketing copy": the nouns that describe what the company genuinely believes and how it makes decisions (Woods, n.d., section "How It Works"). The values help a startup deliver its messaging authentically (Woods, 2020, p. xii).
Voice & ExpressionBrand Values =
10Brand Personality
How the brand shows up in the world, "characterful, not generic": "the outward expression of everything your values say internally" (Woods, n.d., section "How It Works"). Personality guides the tone and voice of the brand and offers further room for competitive differentiation (Woods, 2020, p. xii).
Voice & ExpressionBrand Personality =
11Key Messages
"3–5 concepts you communicate consistently, each backed by proof points", checked with the "Talk Like a Human test" before they are done (Woods, n.d., section "How It Works"). Here the strategy becomes actionable: the key messages inform everything from website copy to press releases and customer support emails (Woods, 2020, p.
Voice & ExpressionKey Messages =

Coverage
How Often Each Concept Appears, and Whether the Canvas Carries It

Counts are models, not mentions. Tier A counts weigh more: Tier B contains many derivative models, so a high Tier B count alone does not make a concept important.

ConceptTier A modelsTier B modelsCanvas
Brand Personality922Brand Persona (same)
Brand Values718Brand Culture (narrower)
Brand Essence713Brand Theme (related)
Brand Signs517Brand Expression (narrower)
Functional Benefits510Brand Qualities (related)
Brand Positioning510outside the identity core (Process and Implementation)
Brand Vision59Vision (same)
Brand Relationship54Brand Relationship (same)
Corporate Culture53Brand Culture (narrower)
Brand Purpose410Purpose (same)
Brand Attributes410Brand Qualities (same)
Brand Expression and Imagery410Brand Expression (same)
Corporate Philosophy47block 01 Brand Vision (broader)
Value Proposition and Brand Promise312block 02 Brand Offering (broader)
Emotional and Self-Expressive Benefits39Brand-related Self (narrower)
Marketing Communication39outside the identity core (Process and Implementation)
Competitive Environment37outside the identity core (Analysis Input)
Intended Identity Profile37the identity as a whole (broader)
Product Scope36Brand Authority (related)
Brand Heritage and Origin34Brand Culture (related)
Reasons to Believe34block 02 Brand Offering (related)
Brand Research and Controlling32outside the identity core (Process and Implementation)
Identity Layering and Weighting30not placed
Price Level and Economic Benefit30block 02 Brand Offering (related)
Target Customers214Target Customers (same)
Key Differentiator27Key Differentiator (same)
Brand Strategy26outside the identity core (Process and Implementation)
Brand Competences25Brand Authority (related)
Brand Governance24outside the identity core (Process and Implementation)
Internal Brand Management23outside the identity core (Process and Implementation)
Brand Orientation22outside the identity core (Process and Implementation)
Prototypical User22Prototypical User (same)
Point of Sale and Environmental Design22Key Touchpoints (narrower)
Organisational Attributes21Brand Culture (related)
Brand-Related Self-Image21Brand-related Self (same)
Brand Guidelines and Manuals21outside the identity core (Process and Implementation)
Distribution Channels20outside the identity core (Process and Implementation)
Consumer Insight16outside the identity core (Analysis Input)
External Environment Analysis15outside the identity core (Analysis Input)
Brand Mission13Mission (same)
Brand Ambitions13Ambitions (same)
Brand Image as Perceived13outside the identity core (Perception and Outcome)
Brand Equity and Strength13outside the identity core (Perception and Outcome)
Customer Analysis12outside the identity core (Analysis Input)
Corporate Behaviour12block 07 Brand Expression (related)
Brand Authority Domain11Brand Authority (same)
Strategic Imperatives11outside the identity core (Process and Implementation)
Brand Community11Brand Community (same)
Product and Service Design11Brand Expression (narrower)
Brand Leverage and Co-Branding11outside the identity core (Process and Implementation)
Financial Brand Performance11outside the identity core (Perception and Outcome)
Corporate Strategy11outside the identity core (Business and Strategy)
Root Strengths11outside the identity core (Analysis Input)
Geographic Brand Scope10not placed
Brand Extension10outside the identity core (Business and Strategy)
Legal Brand Protection10outside the identity core (Process and Implementation)
Brand Story and Narrative06Brand Expression (narrower)
Key Messages06Brand Expression (narrower)
Key Touchpoints05Key Touchpoints (same)
Brand Architecture03outside the identity core (Business and Strategy)
Corporate Reputation02outside the identity core (Perception and Outcome)
Brand Face01Brand Face (same)
Brand Strength Criteria01outside the identity core (Process and Implementation)

Method
How This Map Was Built

  • Inventory. All elements were taken from the Atlas profiles, which quote each originator's own definitions with page references. The grouping is the originator's, not ours.
  • Concepts. Elements were grouped by the meaning of their definitions, not by their names, following the logic of qualitative content analysis: same name with a different meaning stays apart, different names with the same meaning come together. Four relations are used: same, narrower, broader, related. Nothing was forced into a match.
  • Scope. Each concept was tested against the Atlas definition of a brand identity model: identity content, analysis input, perception and outcome, process, or business. Only identity content is placed on the Canvas grid.
  • Placement. Each identity concept was matched to a Canvas block or element. Concepts that fit nowhere appear under Not Placed; that list is the starting point for the question whether the Canvas should grow.
  • Limits. Short definitions are abridged from the profiles; the profile pages carry the full wording and sources. Concept matching is a judgement, documented in the Atlas glossary, and revised as models are added.

Status: 13 October 2026. Part of the Brand Identity Model Atlas by Klaus Heine.

Part of the Brand Identity Model Atlas. The atlas underpins the Brand-Building Canvas: a practical one-page brand identity and strategy framework for building, auditing, and repositioning brands. Download the PDF or PowerPoint template, or compare all brand identity models in the overview.